My first Mistake what was yours

[REDSAW]

The mistakes dont make any difference its knowing and learning how to give the bull to the customer its there fault. lol.

 

[plumberdarren]

brilliant, how many people at some point have taken off a trap and tipped the water away into the sink minus the trap youve just taken off ?......doh lol

 

[dontknowitall]

At some point? I was only telling a customer yesterday how many times I've done this in the past. Didn't want to admit I'd done it in their kitchen too!!

I used to start building in confidence and then have it knocked back a few steps when I started. Then the confidence would climb again until another set back. Worst was a customer's soaked carpet that I only just managed to dry out and clean in time before they asked me to pay for a new one. Taken nearly three years to feel I know what I'm doing with most jobs, although I do have to phone a friend sometimes.

One of the best things that happened to me was meeting an experienced plumber who was happy to work with me from time to time. We give each other work when times are too busy so between us we can keep more customers.

 

[Billy Bob Bob]

The mistakes dont make any difference its knowing and learning how to give the bull to the customer its there fault. lol.

exactly lyings a art

 

[dontknowitall]

Keeping your customers after making mistakes is a greater skill

 

[Billy Bob Bob]

that must be why i have so many then LOL

 

[dontknowitall]

Touché!!

 

[Avatar]

Mistakes are what make you a grizzled plumbing veteran!

You will have an in built alarm bell which goes off in situations like that. I would have either not touched it, or insisted the custard replace the basin as well, or I would not have touched it . . .

I had a similiar situation with a tiolet siphon i repaired, telling the custard that the overflow was broken and would dump water on the bathroom floor. I went ahead with siphon replacement, adjusted levels, water dumped on bathroom floor, I get blamed . . .

I just told them to get stuffed - AND I did free work for them as well. Dont bother with some people, and doing bit for free backfires in the end unless you are careful!

 

[Garryaca@yahoo.]

My mate was drilling a wall to hang a rad and heard a shout from next door he'd drilled straight through the wall into the neighbours living room

My biggest mistake was wasting time at University and not going straight into the trade

 

[jonesy76]

this week i forgot to tighten a compresion fitting up and created a nice bubble in the customers ceilling only been doing the job six months boss was nt to happy . u live and learn double check them all nxt time