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Online help is topic-oriented, procedural or reference information delivered through computer software. It is a form of user assistance. Most online help is designed to give assistance in the use of a software application or operating system, but can also be used to present information on a broad range of subjects. When online help is linked to the state of the application (what the user is doing), it is called Context-sensitive help.

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  1. T

    Help with an Ideal combi boiler

    Hi, I live in Dartford Kent. I have a ideal combi boiler which is roughly 6/7 years old. When the hot water is on and I run the hot water the pipes to Immersion tank make a loud vibrating burping noise. Any ideas what the issue would be?
  2. M

    Kitchen plumbing help

    Hi I am struggling with new plumbing for under the kitchen sink. I have hot and cold feeds. The hot is no issue as that can go straight to the tap however the cold feed i need to have the cold tap(1/2"), and a y connector to feed the washing machine and dishwasher. However how can i get this...
  3. M

    Help with washing machine installation

    Hi, we've just moved into our first house and I'm trying to install a new washing machine. however between the machine and the sink is an integrated dishwasher. This is making it extremely difficult to install. To make matters worse, the inlet tap for the washing machine is so tight to the...
  4. K

    Underfloor drainage for wetroom, help pls.

    Hi, I'm a gas man and plumber, mostly maintenance. A bathroom fitter I'm not! My knowledge of underground drainage and building fabric is shocking. However its summer, I've just settled my tax on account and I find myself tempted by a dreaded assist on a DIY wetroom. So... The clay waste pipe...
  5. I

    Low pressure taps help

    Hello, I'm wanting to buy a low pressure mixer tap for my bathroom Basin. I see there rated by Bar, what Bar of pressure should I get? Thanks
  6. W

    Is this normal? Help Please

    Our boiler has been making this funny noise all day. Only started this afternoon. Happens every 45 seconds or so. Have attached an audio file on the link below. Starts at 5 seconds in and then again at about 44 seconds. Thanks for any help! Dropbox - Boiler noises.m4a - Simplify your life
  7. C

    Vintage Bath and Basin tap help

    Hello - just moved house and have inherited a classic bathroom suite (avocado). We're keeping it for the moment, but need to do a bit of work to the taps. All are difficult to stop dripping and not very attractive any more. I bought some tap reviver tops but they didn't fit. Googling, I can't...
  8. I


    Hello, Please can you advise me on the following; I need to do some work on my hot tap pipe work in bathroom. I can't use the gate valve as this is broken to shut of the cylinder fill pipe. How do I go about shutting off the hot water without draining down the system? Thanks
  9. J

    water help no hot water

    hi we have an issue with our heating and water system . new flow switch and new pump , system bled , all done by a professional but still no hot water or heating. when the plumber left yesterday we had boiling radiators and some hot water although the heating was switched off. my suspicion is...
  10. A

    Help identify again please

    Hi Could anybody help identify the box next to the temp gauge please, inquisitive! ta
  11. A

    Identification help please

    Hi All Could anybody identify this for me please ( the silver box), it's on a santon premier plus pp210b calorifier, is it a pump? Thanks Andy
  12. B

    Help needed with this part

    Hi, I've recently purchased a grohe rimless toilet and found this component. What is it and do I need it? I was expecting everything that I would need in the cistern to be already in place?? Please can you help? Thanks
  13. S

    Shower outlet product help!

    Hi I am a first time homeowner and am looking for a product which I can't seem to find on my own. Basically my shower hose broke so I took off the outlet, the hose and showerhead. I have replaced the hose and showerhead but can't find an appropriate outlet (right now the hose is just connected...
  14. TonicQuake

    HELP -Plumbing in Washing and Dishwasher

    Morning, can you someone please help me. I'm looking to install a dishwasher. picture attached is the current setup. from what I can see there is only one cold water supply and waste pipe, which is currently used for the washing machine. What do I need, to be able to adapt this to allow...
  15. C

    Help please with this

    hi First post on here , come across this at a dentists surgery today , any ideas of the make and where I can get a replacement ? Bolts straight onto the sink , no strainer as it’s inbuilt in the sink
  16. M

    Awkward bath waste fitting help

    Hi , I looking for some tips on fitting this awkward bath waste. The waste does not line up with the drainage waste, what would be the best way the fit this out. I enclose photos . Thanks Keith
  17. rpm

    Need help to find this shower tray

    Evening all, Looking for old fashion deep shower tray for my boat and seeing as boats can rock around it needs to be a deep one. Have max of 700mm width and up to 1000mm long, just to make things harder the waste needs to be down the long side and can't be in a corner. Thanks in advance.
  18. R

    help identifying this bath/shower mixer

    Hello, this is my first post on here. i am trying to stop water weeping from the temperature control side handle of this tap. I am going to replace the o rings but can't see any markings on the taps to identify them. i contacted grohe because i thought it looked like a sentosa but grohe say...
  19. Suzan

    Bathroom sink help with tap?

    Hey guys Switched off boiler + water. Somehow almost broke my ass trying to undo the old sink and drilled holes for the new one... I looked at the tap and I was like... ? I'm not used to this connection. Any ideas before I have a breakdown? Thanks :(
  20. S

    Help bath mixer taps with shower low pressure

    Hi. I'm having issues with my bath taps. I moved into a new house which only has a bath, I noticed that the pressure from both hot and cold taps on the bath is really good so I purchased mixer taps with a shower on them. I've never changed a tap before so decided how hard could it be...

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