J
Jas328sport
Hello good people, could do with some advice on a problem that has just arisen with the cold weather.
We had a new greenstar 30si boiler and complete new ch system fitted earlier this year and until now has all worked fine however this afternoon the system stopped working and the reset button was flashing. I phoned the manufacturers advice line and was told that it was probably the condensate pipe frozen. I then spent an hour pouring hot water over it and managed to get the system working again but it is obviously going to play up again. I tried to contact the person that installed the system but as usual just kept going straight to voicemail so am thinking this will be probably quicker to sort myself rather than get the run around off of him again.
Reading other advice on the net I have read that you should change the condensate pipe to 35mm as soon as it need to go horizontal outside whereas I have an 8 ft length of 22mm pipe running horizontally along the wall before it turns vertical again and then goes into a 35mm pipe.
Can I just lag the 22mm pipe to stop this from happening or will I need to cut out all of the outside 22mm pipe and replace it with 35mm.
Any advice appreciated as it is going off really cold at the moment and I have a young family to try and keep warm.
Many thanks.
We had a new greenstar 30si boiler and complete new ch system fitted earlier this year and until now has all worked fine however this afternoon the system stopped working and the reset button was flashing. I phoned the manufacturers advice line and was told that it was probably the condensate pipe frozen. I then spent an hour pouring hot water over it and managed to get the system working again but it is obviously going to play up again. I tried to contact the person that installed the system but as usual just kept going straight to voicemail so am thinking this will be probably quicker to sort myself rather than get the run around off of him again.
Reading other advice on the net I have read that you should change the condensate pipe to 35mm as soon as it need to go horizontal outside whereas I have an 8 ft length of 22mm pipe running horizontally along the wall before it turns vertical again and then goes into a 35mm pipe.
Can I just lag the 22mm pipe to stop this from happening or will I need to cut out all of the outside 22mm pipe and replace it with 35mm.
Any advice appreciated as it is going off really cold at the moment and I have a young family to try and keep warm.
Many thanks.