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Citizens Advice (previously Citizens Advice Bureau and also known as Cyngor ar Bopeth in Welsh) is an independent organisation specialising in confidential information and advice to assist people with legal, debt, consumer, housing and other problems in the United Kingdom.The twin aims of the Citizens Advice service are "to provide the advice people need for the problems they face" and secondly "to improve the policies and principles that affect people's lives". This research and campaigns agenda also known as "social policy" is more preventative in nature and designed to stop problems arising in the first place.
Citizens Advice organisations emerged in the 1930s linked to the emergence of a fledgling social welfare service and the outbreak of World War II. Public funding for the organisation was cut following the war but restored during the 1960s and a government grant in 1973 allowed the National Association of Citizens Advice Bureaux (NACAB) to expand the charity. Citizens Advice has grown to be the largest independent advice provider in the United Kingdom. There are also a number of Citizens Advice organisations that base themselves on the United Kingdom advice charity mainly in parts of the Commonwealth including Australia, New Zealand, and Gibraltar.In 2013 the Citizens Advice Adviceguide website was visited by one third of United Kingdom's online population and Citizens Advice's own research shows that four in ten of the British population contact Citizens Advice at some point during their lives. In 2014 Citizens Advice celebrated its 75th anniversary and in 2015 the charity was named Charity of the Year at the 2015 Charity Awards. During the ten year leadership of the former Chief Executive Gillian Guy Citizens Advice expanded its remit taking on the contract for the Witness Service and the face-to-face advice element of Pension Wise.

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  1. T

    Advice on fitting Nest or Hive Controllers.

    I currently have normal programme controls with thermostat for 3 zones (3 floors). The main controls are located together on the ground floor and individual thermostat controls on the 2 other floors. Would either a Nest system or Hive be adaptable, if so any advice on which would be best & how...
  2. F

    Megaflo Problem - advice please

    Hi All - I have a Megaflo which has required frequent repressurisation in the last year or so. The last time I did this, I had a continuous stream of water through the tundish for a couple of minutes which has never happened before. My naive guess is that the compartment membrane has died...
  3. R

    New boiler leak advice

    Hi. We recently had combi installed. Today i noticed some water underneath. Seems to be coming from this pipe with open end in the attached picture. Small amount currently. Bolter is working ok. The company who installed it are closed until tueday but will get them back out next week. In...
  4. R

    First Underfloor heating install advice and tips

    Got an underfloor heating to install and Ive done a few repairs on manifolds etc but this is the first design and install for me. Advice and tip requested. The job is a kitchen extension with under floor heating this .will be added to the existing rad heated house. The new heated areas will be...
  5. M

    Commercial price work (prices) advice!

    Hi all. I just wondered whether any of you are currently doing any site work on a price? Only on the plumbing side no gas. Things like cylinder installs, 1st fixing and 2nd fixing. I know this will vary across the country, I’m based in the midlands. Any advice would be helpful. Cheers
  6. T

    Power Shower Issue: Advice please!

    Hi all, Just looking for some advice - moved into a new property in last 3 months. Today when taking a shower, AQUALISA Power Shower cut-out, and when tried to turn back on - v.low water flow coming through. Finished the shower in another bathroom - water pressure was fine for that shower...
  7. M

    Advice on Italian Qualifications in the UK

    Hi, my nephew (18 yrs) has completed an apprenticeship as a plumber/gas engineer in Italy and is fully qualified with a couple of years experience assisting an established plumber/engineer as part of his course. He would like to come and work in the UK as he is struggling to find work and he...
  8. P

    Drainage advice please BOS/diversion

    Hi we had an agreement with Welsh water to divert some surface water pipes-also a BOS but not relevant. There is a small amount of water left in the drain invert for a few hours after rain. Is there a tolerance for water in bottom of pipe? I have already dug it all out once and re-levelled...
  9. J

    URGENT Advice please if possible

    Advice please, I have payed for a boiler to be fitted by a gas safe family member and he took an age to fit it, then came back a week later to fit the 28mm pipe required from the boiler to the meter, since then he has been fobbing me off about a sparky (his friend ) who needs to come and fit the...
  10. R

    Seitching to Combi boiler. Advice on hot water

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  11. B

    New boiler in remodelled property - advice please

    At the start of COVID we started increasing the size of a small bungalow to create first floor. All electrics and plumbing removed. Electrics done with exception of connecting boiler. Mid COVID needed hot water so bought a pre plumbed Gledhill pressurised tank and connected not and cold pipes...
  12. J

    Repair or replace - advice

    Current boiler Worcester Greenstar 30CDi installed Aug 2011. Started showing error EA. Initially a rest made it work again but last Thursday it would reset but then showed the same error after a few minutes. No heating (only problem is heated towel rail does not heat) but also no hot water. Then...
  13. S

    Mixer tap cartridge advice please

    Hi, I’m looking for a replacement cartridge for the one below . Is it a standard fitting or is it likely to have been discontinued? Tap us about 18 years old ( Blanco daras)
  14. cailadd

    Advice on my plumbing design!

    Dear All, I'm very excited to be converting a small bedroom into an upstairs bathroom in our first house! I've been looking through PlumbersForum for tips and tricks on pipes and units, and come up with my own design for the new bathroom. I'd be very grateful if the lovely members here can...
  15. D

    Plumber problems - need advice please

    Hi Everyone This is my first post here and I hope to hear from some of the experienced plumbers or anyone else in general that has had an issue with plumbing. In October 2018 a plumber came to install full central heating and a unventes cylinder which was zoned to two floors (Basement and...
  16. D

    Saniflo dispute, advice needed

    Hi there, I'm trying to settle a dispute with my landlord. We recently had a blocked Saniflo toilet (after I'd been a little overzealous with the toilet paper). Not the first time the toilet had been blocked, but on this occasion, it wasn't so easily unblocked. Our landlord had to send out...
  17. P

    Advice re shower waste

    Although not really my line of work, I have a full bathroom refurb to do where the bath with overhead shower is to be replaced with a low-level shower and I'm a bit worried about potential issues with the existing low flow-rate of wastewater which puddles for short periods by about 3cm in the...
  18. M

    Radiator installation advice

    I purchased three new Milano Aruba Radiators to replace my old ones. The plumber has spent two days trying to instal them and it has just been a nightmare as the water has been gushing out from the valves of each radiator as there is no resistance when he tried to tighten them up. He has used...
  19. D

    Dishwasher plumbing advice needed

    hello testing if I can post keeps saying I’m trying to spam
  20. B

    Advice on shower pump pipework

    Hi all, Missus has decided to upgrade the shower to one with a rainfall head, and so naturally it's another job added to the list for me I'm trying to work out how much change to the existing pipe work I'm going to need to do, and would be grateful for any advice. Currently it's a power shower...