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Citizens Advice (previously Citizens Advice Bureau and also known as Cyngor ar Bopeth in Welsh) is an independent organisation specialising in confidential information and advice to assist people with legal, debt, consumer, housing and other problems in the United Kingdom.The twin aims of the Citizens Advice service are "to provide the advice people need for the problems they face" and secondly "to improve the policies and principles that affect people's lives". This research and campaigns agenda also known as "social policy" is more preventative in nature and designed to stop problems arising in the first place.
Citizens Advice organisations emerged in the 1930s linked to the emergence of a fledgling social welfare service and the outbreak of World War II. Public funding for the organisation was cut following the war but restored during the 1960s and a government grant in 1973 allowed the National Association of Citizens Advice Bureaux (NACAB) to expand the charity. Citizens Advice has grown to be the largest independent advice provider in the United Kingdom. There are also a number of Citizens Advice organisations that base themselves on the United Kingdom advice charity mainly in parts of the Commonwealth including Australia, New Zealand, and Gibraltar.In 2013 the Citizens Advice Adviceguide website was visited by one third of United Kingdom's online population and Citizens Advice's own research shows that four in ten of the British population contact Citizens Advice at some point during their lives. In 2014 Citizens Advice celebrated its 75th anniversary and in 2015 the charity was named Charity of the Year at the 2015 Charity Awards. During the ten year leadership of the former Chief Executive Gillian Guy Citizens Advice expanded its remit taking on the contract for the Witness Service and the face-to-face advice element of Pension Wise.

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  1. R

    Apprenticeship advice

    Hi. My 18yr son has recently started a sub c plumbing apprentice. We all realise how fortunate he is to be given this opportunity and he is loving every day despite starting his day at 5am and sometimes not finishing til 7pm. My question is hes been there 6 weeks suppose to be paid weekly but...
  2. T

    Questionable gas cooker installation. Advice needed.

    Hi there, Big gas noob here. We got a gas cooker installed a few days ago, and the gas cooker is now sitting quite far away from the wall (3cm which sounds like not much but throws the balance off of the kitchen), which means there's a large gap now between the cooker and the wall, but it now...
    • Toastie_wah
    • Thread
    • advice cooker gas installation needed
    • Replies: 8
    • Forum: Gas Engineers Forum
  3. F

    Advice on pump settings

    Hi All, Fitted a willow Yonos Pico pump 25-1-6-130 after the advice on here. What I'm confused about is the pump needs to be set for head at either. 1-4 mtrs or 1-6 mtrs (see below attachment) my system has 8 radiator's and is a closed pressurised system. I worried if I pick wrong setting I'll...
  4. T

    Boiler replacement advice

    Hi i hope i can explain my situation so that you can understand, i'm not a plumber but need advice. I have a 25 year old gravity feed wall mounted boiler that runs perfectly as we have a log burner we only really use it for hot water. The boiler is mounted on an internal wall with the flue...
  5. R

    Underfloor heating advice for a very shaky floor (not kidding)

    Hi all! So yes, Richter level 7 earthquake at least. I need to plan an underfloor heating for a 4x4 expedition/overlanding off-road vehicle, and it has to be able to withstand hundreds of miles of Australian corrugated roads and many thousands more of very bumpy roads of all sorts. A shaky floor...
  6. T

    Controls advice - Multi zone

    Any recommendations guys? I’m looking for a central/single controller which will be located (in boiler room) away from the underfloor heated rooms. There will be six or so areas which will need to be separately temperature controlled. Each area will have a temperature sensor wired back to the...
  7. diydzindzis

    bathroom plumbing advice please

    Hello, Renovating downstairs bathroom, we have changed the layout and I just wanted to confirm if what I want to do is appropriate. I want to avoid any gurgling and siphoning. And there is no pretty/accessible space for me to install AAV (maybe under the sink) so I'd like to try without it but...
  8. justadude

    Looking for advice on replacing old shower diverter but maybe too old.

    Hi guys, Looking to replace an old shower diverter. Pictures attached. I'm from Australia if that makes any difference. Originally when i got the house years ago there was a note to be careful when turning the shower diverter too hard. Eventually this happened and it started leaking from the...
    • justadude
    • Thread
    • advice diverter old replacing
    • Replies: 6
    • Forum: DIY Plumbing Forum
  9. Jagobezzer

    Hi Guys - A bit of advice required

    Hi Folks, I need a bit of advice or help. I have a low pressure hot water system due to the Hot Water Tank being in a bedroom, not in the attic. I have a Salamander Electric Pump fitted, which until recently has now started "hunting". It's driving me banana's as I was told by Salamander to...
  10. P

    En-suite toilet plumbing - advice required.

    Hi, all. Advice required. I want to install an En-suite toilet and wash basin. It's in a guest room and will only see occasional use. There's no room for a shower pan, but I can squeeze in one of those combined basin and toilet units. My question is - can I install a toilet and basin where...
  11. S

    Unvented Tank Advice Please

    Hi. I have looked at similar posts but not seen exactly what I'm after ... unvented Gledhill 200l fitted a few months ago. A few weeks after and since most times when we turn on hot water tap in the morning there is a long groaning sound (I have a recording if it helps). Have contacted...
  12. Lukman

    Tap diverter O ring advice required

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  13. Lukman

    Advice regarding new radiators

    Hi. I currently have a house full of acova radiators from B and Q. They Dont heat up like other radiators. I am planning to change all my radiators this summer to type 22 radiators. I have looked but I’m after some good advice on which type 22 are the best. If you can please provide any...
  14. J

    Shower fitting advice

    I have an existing shower which I've removed and exposed the two pipes from the wall. If I was taking a guess they're around 2cm ish in diameter. I have the Mira shower here is the instruction guide...
  15. A

    Advice on insulated plasterboard around pipes

    I'm currently refurbishing a room and in the process adding some internal wall insulation. The wall has been stripped and my plumber is coming this week to install/reconfigure the pipework for new radiators. The walls are solid brick and as I am installing insulated plasterboards, we agreed...
  16. I

    Job advice for a young man in Northern Ireland

    Hi I’m a 20 year old in Northern Ireland, since I’ve left school I’ve been at home farming. But now I’m looking to to pick up a trade, I was thinking plumbing probably but I’d heard heating engineer would be worth looking into, any advice? I have two a levels and a btech in engineering if it...
  17. J

    Bathroom Drain/Vent advice

    I have a couple drain/vent questions regarding a bathroom. First venting. I highlighted in green the vent options and circled in blue two options where the vent(or vents) can go for the toilet and shower, question is do I need one or both of them? I'm assuming only one, if so is there a...
  18. R

    New kitchen, drainage advice please

    Hello I am fitting a kitchen in a new room without services. Looking to tile the floor so everything under the tiles really needs to be fit and forget. Looking for best advice on fitting drainage for the sink and dishwasher please. Photos of situation below. Sink will be under window and...
  19. D

    Advice on broken dishwasher

    My dishwasher stopped working the other day - a red warning light comes on and it won't start. I have disconnected it and pulled it out and have taken pictures of the potential problem (below). Is the clogged area in the top right corner of the first image the likely cause for the dishwasher...
  20. H

    Very high 75,000kw gas consumption - advice?

    Hi there, thanks for your time to look at this record long post!! I work on the operational management side or a small building contracting firm. This question is for my own house setup. We are really fortunate to have a large house, about 5,000sqft in total over 3 floors. It was built around...
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