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Citizens Advice (previously Citizens Advice Bureau and also known as Cyngor ar Bopeth in Welsh) is an independent organisation specialising in confidential information and advice to assist people with legal, debt, consumer, housing and other problems in the United Kingdom.The twin aims of the Citizens Advice service are "to provide the advice people need for the problems they face" and secondly "to improve the policies and principles that affect people's lives". This research and campaigns agenda also known as "social policy" is more preventative in nature and designed to stop problems arising in the first place.
Citizens Advice organisations emerged in the 1930s linked to the emergence of a fledgling social welfare service and the outbreak of World War II. Public funding for the organisation was cut following the war but restored during the 1960s and a government grant in 1973 allowed the National Association of Citizens Advice Bureaux (NACAB) to expand the charity. Citizens Advice has grown to be the largest independent advice provider in the United Kingdom. There are also a number of Citizens Advice organisations that base themselves on the United Kingdom advice charity mainly in parts of the Commonwealth including Australia, New Zealand, and Gibraltar.In 2013 the Citizens Advice Adviceguide website was visited by one third of United Kingdom's online population and Citizens Advice's own research shows that four in ten of the British population contact Citizens Advice at some point during their lives. In 2014 Citizens Advice celebrated its 75th anniversary and in 2015 the charity was named Charity of the Year at the 2015 Charity Awards. During the ten year leadership of the former Chief Executive Gillian Guy Citizens Advice expanded its remit taking on the contract for the Witness Service and the face-to-face advice element of Pension Wise.

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  1. E

    Parts Advice for Gas Hob connection

    Hi, Please can someone advise me on the correct replacement parts to re-connect my gas hob? It is an Indesit PIM 640 AS fitted gas hob and the manual states the fitting is a threaded 1/2 gas cyclindrical male attachment. Do I also need to order a fibre washer or o-ring for this? If so which size...
  2. CanadianEh

    Advice Required: Tankless with Storage tank /with winter Hydronic use

    Here is what I have going on, and wondering if someone can help me solve the problem.. Quick details: I live in Canada so the cold ground water temp can be an issue in the winter. I had a Bradford white 75 gallon water tank that just gave up. This tank was used for my main home hot water...
  3. alanmcm

    Shower advice for a mixer tap

    So recently we had a shower with exposed pipes and I decided to sink the pipes into the wall, Ive completed that task only to find I havent sank them deep enough. Issue now is when I put the shower mixer on it sits off the wall by around 20mm or so. Even worse is the shower has been tiled and...
  4. Rooo77

    L shape bath fitting advice.

    I've been doing the whole bathroom up and about to fit an L shaped acryclic bath, i'm going to baton each end of the wall and the against back wall to support it, will i need to frame / uprights the front of it, or will the gloss finished mdf panel be enough? The bath itself has wooden blocks...
  5. D

    CAN ANYONE PLEASE HELP - DUAL FUEL TOWEL RAIL ADVICE

    Hi Everyone, I hope someone might be able to help me please. I have recently paid a fortune to have my en suite shower room refitted and part of this was the fitting of a dual fuel towel rail. I have been having some problems with it but have recently noticed that one of the valves seems to...
  6. I

    Advice on which boiler to choose

    I currently have installed a Worcester Greenstar 24i Junior boiler in my 2 bed house, I think it's about 12 years old and it's generally been fine (except it is a bit annoying that you can't alter the hot water temperature). but it's getting a bit cranky and faulty now. My regular engineer...
  7. M

    Advice on electric combi

    Hi , can someone give me good advice on what electric combi boiler to buy , I have 7 large radiators one in each room , I'm after good all rounder , price and kw use , , thank you
  8. G

    Advice please on a leak that appears to come from the SOIL pipe

    Hy all, So i noticed the corner in the living room was getting damp. investigation showed that the corner skirting board that goes around the boxing in of the SOIL pipe was rotten with mould and the carpet was saturated. Obviously been going on for a long time. I dried the area out. I then...
  9. D

    UFH - Advice sought please

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  10. N

    System Drain - Advice Please

    We live in a house that was extended in 1986, we arrived in 1991, and only now realise that there is no obvious way to drain the original downstairs radiators. There are two drain cocks fitted on pipework drops that drain the upstairs/extension end of the house only. I suspect the lady of the...
  11. N

    Leaky Drain Cock Advice Please

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  12. A

    cylinders, boiler stoves and heat genies. Advice please

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  13. B

    Advice needed with my Hive Multi-zone and unvented tank

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  14. D

    Secondary Return Advice

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  15. K

    Any advice to troubleshoot blank screen on boiler?

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  16. Muskopia

    Can't get a plumber - DIY advice

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