L
LesleyH
Hi, from a new member…
I hope someone can give me some advice here. We are in a mid-terrace, connecting with our neighbour only on the first storey, as the ground floor is separated by a gunnel. She is 94, lives alone, and has been frightened by intermittent, very loud rattling/banging of pipes, which she and her visiting family members say sounds like a train going through the house. It happens only during the day. They are blaming us, as we had a faulty boiler last year that made a rattling noise but that was replaced right away and we have since had no plumbing issues. Our plumber says that everything is fine but the family will not believe this and are threatening some sort of legal action.
Her house was built just after WWII and ours is slightly newer.
A builder friend who once had a similar problem with his house and the adjoining one, suggests that the noise is being caused by the Water Board changing water pressure and thinks that the neighbour’s stopcock needs to be adjusted. That was his solution and he said that it solved the problem. Does this sound feasible? I know nothing about plumbing but need an explanation for the family, who insist (in a very shouty aggressive way) that it’s our fault and we “need to sort it, it isn’t rocket science”. We are feeling quite intimidated and since our plumber says there is nothing for him to fix aren't sure what to do next.
I hope someone can give me some advice here. We are in a mid-terrace, connecting with our neighbour only on the first storey, as the ground floor is separated by a gunnel. She is 94, lives alone, and has been frightened by intermittent, very loud rattling/banging of pipes, which she and her visiting family members say sounds like a train going through the house. It happens only during the day. They are blaming us, as we had a faulty boiler last year that made a rattling noise but that was replaced right away and we have since had no plumbing issues. Our plumber says that everything is fine but the family will not believe this and are threatening some sort of legal action.
Her house was built just after WWII and ours is slightly newer.
A builder friend who once had a similar problem with his house and the adjoining one, suggests that the noise is being caused by the Water Board changing water pressure and thinks that the neighbour’s stopcock needs to be adjusted. That was his solution and he said that it solved the problem. Does this sound feasible? I know nothing about plumbing but need an explanation for the family, who insist (in a very shouty aggressive way) that it’s our fault and we “need to sort it, it isn’t rocket science”. We are feeling quite intimidated and since our plumber says there is nothing for him to fix aren't sure what to do next.
