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Hi. Here is my problem in a few words. In the attic of a 3 storey house we have a central heating boiler and a hot water tank. The next floor down has two shower rooms. The ground floor has kitchen, laundry and cloakroom. We have no cold water tank.
Yesterday morning after showering etc we discovered water pouring through the kitchen ceiling. Above that there was water pouring through one of the shower room ceilings. Above that in the attic there was water that seemed to be leaking from somewhere in the hot water tank. We turned off the mains supply and opened all the hot water taps. All taps are the mixer types. We live in the country and have one local plumber. He said he come round midday. He came and looked at it and said that the hot water tank had sprung a leak. He turned off a tap connecting the mains to the tank. The leakage into the rooms below stopped. He left us with mains water and heating and said he'd organise a new tank for us.
In the evening we noticed that water was running a little from some of the open hot taps on the ground floor. This morning only drips. But mid morning all the hot taps began to flow strongly with mains water. Then we heard water coming through the kitchen ceiling again. The hot tank, though closed off from the mains, was full of water. The plumber came again and cut off the inlet pipe. Still mains water gushed from the hot taps. He said that he thought that the shower units must be causing the mains water to cross over into the hot system and that we would need to buy a new "cartridge" for one or .mother of the showers. He then gave us the good news. He is off for a week's holiday tonight.
We have looked for any information on Hansgrohe showers and all we can find is that ours have " ibox universal " units. We really don't know what we are doing. Can anybody give us the slightest clue about which way is up? Many thanks in advance.
Yesterday morning after showering etc we discovered water pouring through the kitchen ceiling. Above that there was water pouring through one of the shower room ceilings. Above that in the attic there was water that seemed to be leaking from somewhere in the hot water tank. We turned off the mains supply and opened all the hot water taps. All taps are the mixer types. We live in the country and have one local plumber. He said he come round midday. He came and looked at it and said that the hot water tank had sprung a leak. He turned off a tap connecting the mains to the tank. The leakage into the rooms below stopped. He left us with mains water and heating and said he'd organise a new tank for us.
In the evening we noticed that water was running a little from some of the open hot taps on the ground floor. This morning only drips. But mid morning all the hot taps began to flow strongly with mains water. Then we heard water coming through the kitchen ceiling again. The hot tank, though closed off from the mains, was full of water. The plumber came again and cut off the inlet pipe. Still mains water gushed from the hot taps. He said that he thought that the shower units must be causing the mains water to cross over into the hot system and that we would need to buy a new "cartridge" for one or .mother of the showers. He then gave us the good news. He is off for a week's holiday tonight.
We have looked for any information on Hansgrohe showers and all we can find is that ours have " ibox universal " units. We really don't know what we are doing. Can anybody give us the slightest clue about which way is up? Many thanks in advance.
