Please check a job I've had done

[Willsy]

Hi, I'm not a plumber but I feel like I've had some corners cut in a job I've just had done and I was hoping I could get some feedback so I can go back to the company and ask for things to be put right.
I had to go to one of those boiler finance companies because I didn't have the cash to pay for the work upfront so I was kind of restricted as to my choice of plumber otherwise I would have looked up someone local with good ratings but there you go...anyway...

Firstly, the central heating pipes have been installed on top of temporary flooring in the attic, without insulation. I feel like it could have been installed out the way behind the wooden rafters - and it should be insulated, right?

The second thing is the towel rail in the bathroom. We wanted a large one swapped for a smaller one, so I was aware the old pipes weren't going to line up but I feel like the old pipe could have been cut off further down because what he's done is tried to make the new pipes fit with the angle the old pipes were facing which makes them look a bit weird.

Last thing is he's made 2 holes in the tiles for the towel rail and then not used them. I'm not sure what a reasonable request in this situation is. It's only 2 tiles so the actual cost of that is relatively low but I'm pretty sure it would be impossible to find replacement tiles in that colour. What do you think would be a reasonable request in this situation?

Anything you've got for me would be greatly appreciated as I'm going to go back to the company today.

Cheers!

 

[bacon_sandwich]

I am not a plumber either but that towel rail is hilarious and yes he should have left more space between pipes so substantial insulation can be fitted on both pipes.

 

[Scott_1979]

Maybe you should have specified you where you wanted the pipes in the attic space? Either way, it does need insulated.

In regards of the towel rail, it's pretty shocking but as you say it would of never looked good regardless of how it was done. I don't know why he/she didn't just use a multi cutter and cut it at a vertical point to get rid of the angle, which does look pretty odd!

 

[oz-plumber]

I would say that the piping in the roof space should be insulated.

As for the towel rail connections - as bad as they look - I would say the plumber has done a neat a job as possible in the situation. He had to work with what was existing and what you wanted to have installed.
I don't think there is much more that can be done to make it look any better without lifting the floors

 

[Willsy]

Yeah, fair enough...I have no idea how difficult it is so just wanted to see what people thought. And it looks like the general consensus is that the attic pipes get insulated so I'll get onto that. Thanks for the responses!

 

[Chuck]

I think that carefully painting the bare copper to the towel rail so that it matches the grey tiles would improve the look considerably.

Another possibility would be to box them in, but it would need to be done rather carefully and neatly to look any better than my first, paint-job, suggestion.

 

[Willsy]

I think that carefully painting the bare copper to the towel rail so that it matches the grey tiles would improve the look considerably.

Another possibility would be to box them in, but it would need to be done rather carefully and neatly to look any better than my first, paint-job, suggestion.

Cheers Chuck, I think I'll try the first suggestion. Careful and neat isn't really my forte!

 

[doitmyself]

I had to go to one of those boiler finance companies

Who employed the installer, you or the Finance company? I would guess it was the FC, in which case you should complain to them and insist that the faults are corrected.

As for the towel rad, it's a very amateurish job. Didn't the man have the brains to think of running the pipes as in the pics below? It would be much neater.

 

[JCplumb]

That rad piping is awesome! Ugly as sin but still awesome

 

[SavageW]

Pipes in lift need insulating as been said,an I think with the towel rail either what doitmyself said or I would of hung the rad inline with the left hand side pipe to go straight into rad valve an brought the right pipe along skirting so you could at least paint it to blend in.