Emergency call out times & rates

[Sag]

I'm thinking of branching out to do emergency call out work. I'm trying to make a very clear in/out of hours pricing structure and have so far come up with this (no prices listed so croppie doesn't kill me)

Mon to Fri 8am to 8pm - Rate 1
Mon to Fri 8pm to 8am - Rate 2
Weekends & Bank Hols 8am to 8pm - Rate 2
Weekends & Bank Hols 8pm to 8am - Rate 3

What do you guys think?

I was tempted to make them 8am to 6pm, then 6pm to midnight, then midnight to 8am but am trying to keep it as simple as possible.

Also, would you use the time of the actual call or time you arrive to decide which bracket it would fall into?

 

[lame plumber]

look at pimlico and take some off

 

[Ermintrude]

Leave message on answer phone. We are closed, if you require emergency plumber please leave a message and we shall respond ASAP. Don't specify prices on website. Get a card machine at home. Charge £175 before u even open your front door . That's call out labour and upto £25 in parts for first hr. £45 per hr after that or part of. Get custard to sign receipt from first 175 when u get to there house. Probably not surprise u but the can't find cheque book and haven't got cash when your done. They want you they will pay if not go back to sleep. Call out ok but sporadic and means ur head in anus next day. It gets pretty hard in winter - 10 nights on the trot and what do u do when u get a call on Xmas day?

Have you looked at expanding during day time? More profitable and easier to plan for!

 

[Sag]

I'll be much cheaper than them, and my pricing should be easier for customers to understand too.

 

[REDSAW]

Have you looked at expanding during day time? More profitable and easier to plan for!

eh?????????

 

[lame plumber]

dont do xmas just boxing day, then they are more desparate and willing to cough

 

[Sag]

Am looking to team up with a few others to cover a wider area and allows more flexibility in getting to people quickly (before a change of mind or finding someone else).

Looked at izettle for card payments, not sure if it's any better or worse than others out there.

 

[Ermintrude]

Am looking to team up with a few others to cover a wider area and allows more flexibility in getting to people quickly (before a change of mind or finding someone else).

Looked at izettle for card payments, not sure if it's any better or worse than others out there.

Owt just get paid before u turn up. Boxing Day is brilliant, quality street, turkey sarnies.... At least until u can't fix it.....

During day was simply , if you can sell, u sell and get in fitters. A shop in area with good footfall is excellent, lets custards know they have a handle on u. Smash 20 or so boilers on walls, get your best seller working and loads of free sample rads. Controllers and trvs. Open in summer so by winter people know u there. I winter your shop needs to glow - not warm but melting the upvc windows next door.
Don't sell to trade and work from there as much as possible.

High streets are shocking at moment, get first 7 months rent free, set up as ltd company then you could always go bump. But shops generate leads, near main road but with parking. Old pubs are good venues, extremely cheap an lots of windows and signs.

 

[lame plumber]

High streets are shocking at moment, get first 7 months rent free, set up as ltd company then you could always go bump. But shops generate leads, near main road but with parking. Old pubs are good venues, extremely cheap an lots of windows and signs.

Brilliant idea, shows your a reliable company everyone can trust !!!!!!!!!!!!!!!!!!!!!!!

 

[Sag]

So does the breakdown of rates look nice and simple and easy for even the not so bright custards to understand?