Discuss Customers Neighbour. in the Plumbing Jobs | The Job-board area at PlumbersForums.net

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Pot. Kettle. #justsayin'

:)


All friends on a friday night. :)

Well you take cash don't you from your custards? :)

Doesn't mean to say you won't be running it through your accounts?

One chooses friends, your stuck with family :)
 
Well you take cash don't you from your custards? :)

Don't have custards. Just valued customers. If anyone falls short of the standards of personal behaviour required to be considered a "valued customer", then we politely invite them to settle their account and choose a different merchant, but that only happens a couple of times a year. Usually when some [expletive deleted] decides its a good idea to swear aggressively at our female staff. Although to be fair, on a couple of occasions, the regular customers have solved that problem "informally" before our management could get to the miscreant.
 
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The customer is always right I am afraid until as you say it becomes clear the time has come to part company ?
You may not agree with them or even like them but at the end of the day they are paying your wages so they are the boss like it or not ?
I always found being so called self employed was far worse than having the one boss as you had so many different clients to look after, and they all demand a different form of looking after or hand holding some are easier than others but most are demanding in one way or the other ?
 
All most customers demand is that you do a good job, simple really
 
The customer is never right. But when they are paying there are different levels of wrong.
 
Ooh, Mr Ray, glad you're online. Slightly tangential question but vaguely related to customer service etc. Do you have a facility for ordering stuff for future delivery? Or would anything other than next day mess your systems up???
 
Would you be declaring cash ?


Why not? Last time I looked it was legal tender. Only a muppet wouldnt be putting most cash through the books.

I prefer bank transfer. No fees and it means I dont have to find a parking space between the limited hours the bank decides to open.
 
Ooh, Mr Ray, glad you're online. Slightly tangential question but vaguely related to customer service etc. Do you have a facility for ordering stuff for future delivery? Or would anything other than next day mess your systems up???

Hi Mas

On the website, you can choose a future day for delivery (or so I am told - we paid the developers to do it, so I hope it works!)

Or just call, and talk to an old fashioned version one point zero human, and anything can be arranged. Even a delivery next thursday week! :)
 
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