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customers

In sales, commerce, and economics, a customer (sometimes known as a client, buyer, or purchaser) is the recipient of a good, service, product or an idea - obtained from a seller, vendor, or supplier via a financial transaction or exchange for money or some other valuable consideration.

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  1. I

    Qualification needed to replace an electric shower in a customers home

    As a plumber what qualification is needed to install a replacement electrical shower in a customers house?
  2. M

    Blocking users (customers) on Whatsapp

    I'm getting rather pxssed off with customers bothering me out of hours using WhatsApp - I use this a lot for personal stuff! I can see that there is a facility to block named users and I was wondering if anybody else had done this? Thx
  3. Lou

    UPDATE: Plumbers apparently not meant to be going to customers homes unless emergency callout?!

    UPDATE: Plumbers apparently not meant to be going to customers homes unless emergency callout?! This was after further questioning to the prime minister. I'm trying to find the actual video or article for you.
  4. Rogerf

    If we go to lockdown.

    If the government puts us in lockdown, customers with no heating or hot water ,what are we as engineers supposed to do. Doesn’t seem right to just say sorry but can’t attend
  5. Lou

    Ethical working practices during Coronavirus outbreak - What is expected of me in a customers home?

    Ethical working practices during Coronavirus outbreak - What is expected of me in a customers home? The two meter rule applies here. Keep your distance. Wear gloves where possible. Facemasks can help a little but not much unless it's a full respirator mask that will filter out the size of the...
  6. H

    DIY customers getting involved

    What do you do when the customer is a DIYer who insists on getting involved?
  7. Dan

    Toto Energy Goes Bump - Customers getting gas for free? What to do?

    Toto Energy Goes Bust- Customers getting gas for free? What to do? TOTO News Administration appointment 30th October 2019 Steve Absolom and Will Wright were appointed Joint Administrators of Toto Energy Ltd – in Administration (the ‘Company’) on 30 October 2019. Formal notice of appointment...
  8. M

    When customers insist they want a quote for a small job

    What do you say to them? I've just had someone that want a radiator installing in an annexe and would like me to go round and give them a price and size the radiator for them to order! I said it's not something I normally go out to to price and you would be looking half a day plus parts. He...
  9. A

    Giving customers a time for appointments.

    When booking in work with customers I'm finding I get a lot say they are available after 5pm as they work during the day. Emergencies I attend to any time of the day or night and I am happy to attend some jobs in the evening but I cant always have customers telling me what time I can attend...
  10. SlimD

    What to charge customers...

    I’m trying to get an idea about what I should be charging as I’ve been told I’m not charging enough. I don’t want to charge too much as I don’t like the idea of ripping people off but don’t want to be working too cheap either. I’m in NW Kent. Can anyone give me an idea of what they charge as: a)...
  11. Ted808

    North London customers- what can I do with them?

    Hi Guys, I'm moving out of London but I have a lovely customer base that I feel I am going to let down. I would like to pass them onto a local starter that needs a leg up. Any suggestions?
  12. H

    Using a customers toilet?

    Hi guys Does anyone follow a code of practice when it comes to using a customers toilet for a number 2?? My rule is job must be a 2hr plus! Can’t imagine turning up to customers to change a tap cartridge, 10 minute job and 15 on the bog! Also, bog brush or bleach is a must! Let me know...
  13. L

    RatedCustomer.co - anyone else get an email about this?

    Wondering if anyone else has come across this site? Looks like it's the customer version of MyBuilder as got an email about it launching today? Love the idea of telling other trades about how bad/good someone was to work with and the map function seems like a great way to locate customers to...
  14. hammers4spanner

    Chasing customers all the time

    I am still having endless grief trying to get customers to pay up on completion. Wether its 50 quid to couple thousand it always seems to be a ball ache. Got a card machine couple year ago to try force it and its still as bad endless excuses , i cant find my card or wife does payments and she is...
  15. W

    Checka & Rated people

    Been thinking... What's wrong with these referral sites? Reason I'm asking is because it occurs to me that if so many custards are posting jobs, then they must somehow feel unable to get what they need. I interpret 'they need' as someone who they can genuinely 'trust' someone how will not rip...
  16. hammers4spanner

    Customers expectations

    When you lot do bathrooms and it comes to the last fiddly bits. Do you find the customer expectations are in dreamland ? I always find that they go over absolutely everything and nit pick over tiniest of bits.
  17. S.P.S.

    Topping up customers electric.....

    So, Who’s had to top up the customer’s electric or gas so you can actually carry out your work.....!? Today I started a combi conversion and needed to plug my battery chargers and powerflusher in.... no electric.... The property is rented and between tenants so I needed to go and stick a...
  18. quality

    Customers .

    Longish post. I went to a new customers house this morning to look at some cold radiators which is not out of the ordinary. When I got there the house was relatively cool. I asked to see what they had system wise and the old fella went into some detail but I wish I had took some pictures as he...
  19. hammers4spanner

    Slow delayed paying customers

    Got one a landlady whom i am now fed up with always slow paying and latest invoice 50 quid from 10 days ago. Sent an invoice reminder and text message so the usual has been done. Not paid by Thursday late payment etc etc email will be sent , however she has said not received email which is...
  20. ShaunCorbs

    Lying Customers ?????

    what would you do, but they don't know you know there lying ? Needs honest opinions
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