Cowboy customers

[REDSAW]

maybe they think wer are "common working class scum" haha just kidding but i know what you mean, I always try to be nice but the whole taking your shoes off at the door really ****es me off.

i had one yesterday doing a shower replace.
i usually refuse due to health and saftey but in this case i had some of those blue shoe covers that i slipped on.
should have seen her face leading me through the hall way, lost for words. lol.

 

[GQuigley67]

haha yeh well she can't do much there can she thats a really good idea actually, saves you from hurting your toes. i hate wearing those things though had to wear them all the time when i worked in commercial, where can i get a hold of them ?

 

[Dannypipe]

Screwfix, fiver for a load of them. Always wear them in peoples homes...they are annoying, but so's been told off for marking a cream carpet.

 

[Avatar]

Dead right about rich people being the tight ones - how do you think they got rich, it wasn't by spending money now was it?

Last people who stiffed me were well-to-do. Insisted on a fixed quote as I would take my time if paid daily (rude too huh?), and on the final bill tried to renegciate amount based on my daily rates, insisting final figure was too much . . .

I told him many other factors within my quotes that I have to consider - you heard of the X Factor, well I have the rshole Factor in my quote! Its called an extra £2-300 for dealing with a rude objectionable prig like himself!

Still he stiffed me, with a smile on him face at the end (although I lost £100, if I had no contract it would have been more!)

When I quote a fixed price I have to consider 3 things:

- does the job have unknown commoditiities which may require extra work?

- is the customer going to be 'high maintainance'?

- do I distrust the customer?

On a big job you can add at least £200 for each yes . . .

 

[tiling spread]

when i was working part time for a firm subed for DFS 10 jobs a day ranging from say just a arm chair to the full monty soffa beds up 3 lifts of stairs and a full corner group
got lost for 2 hours ******* satnav
in the peak of summer get there propper stuck up ***** take your shoes off please sorry no can do m8 health and safty wood flooring come on
so off come the shoes get the sofas in the frunt room feet on unpacked loaded the lorry (can you take the sofa bed up stairs yep luv
shoes off egen (can you put sheets down please) yes luv starting to get the ump half ay up there sliped on the sheets and my socks sofa on top of me not even a glass of water or a tip ****** hopped to the lorry told her to get stuffed left the soffa in the hall LOL and went on with my day

 

[GQuigley67]

the story one of my old gaffers told me was the funniest and I'll explain why ...
he went to a house to fix a leak for a dentist(an old man)and my gaffer is one of the old school catholics that exist in this world that is genuinely a good honest person...and at the time the dentist and his wife were moving around furniture in the livingroom being rather unsafe climbing ladders and working too hard. My old gaffer was being the gentlemen that he was and offered to help them, free of charge, and after he fixed the leak the dentist said "what do i owe you" and my gaffer said "oooh don't worry its on me free of charge" and the dentist INSISTED on paying him, and he gave him the old sly note in the handshake trick...and my gaffer said his thanks and goodbyes..and when he got out to the van and checked his hand, the dentist gave him a pound note... A POUND NOTE!!! can you believe it ?

 

[metaldust9]

happened to me twice ina month lost £1400 should have seen it yep rogue customers,wont get caught out again

 

[moony]

on bottom of my quotes invoices and reciepts - it states all goods supplied are my property until paid in full - if they dont pay i just say i'll take the stuff back out and use it on another job - and im not leaving until i get it. Gets the bills paid!

 

[fuzzy]

good thinking moony

 

[Vic Cowell]

maybe they think wer are "common working class scum" haha just kidding but i know what you mean, I always try to be nice but the whole taking your shoes off at the door really ****es me off.

taking ya boots off na, politlly point out that if you where to remove you boots you would be breaking health and safety regs and therefore you wouldn't be insured against and accidental damage etc.