Another Bloody Idiot

[turnpin]

Good news... that's a worry off your shoulders......glad you stood your ground and got what is rightfully yours.....regards Turnpin:clap:

 

[Ray Stafford]

b) managing the business relationship to actively prevent the customer from sliding into "bad practice"
then there is good money to be made.

LOL never saw that one coming. He called me today and popped over to where i was working. He was very sheepish to be honest but paid in full. Asked me to do further work for him. Perhaps that's the result that Ray mentioned?

Result! Well done Keiran, and to be honest, I think the great tone that you struck in your emails was probably worth at least as much as your workmanship.

A little magnaminity in victory, (take the bloke out for breakfast) and I reckon you might have a 20 year client there.