My opposite pensioner neighbour is being horrendously overcharged for roofing work she doesn't need, no leaks except her neighbour was having roof cleaned and they noticed a few broken tiles so you get the picture. She signed a contract for 8K which was well described but she is only getting new felt and baton and relay of old tiles unless broken on a Victorian semi. They are back tommorrow as they are only 1/3 way through the work, I suggested halting the work and put back what they've removed as she's already paid 1.5k already. If they put back the ridge tiles and as is I think that should be all their money as they have already completed the renewel (felt and baton) only of 1/3 of the roof, having said that if they turn up with another scaffold rig to do the rest she might be intimidated to let them carry on. Not really sure what else to say or do for her, UK plumbers I need your wisdom can she refuse to pay the completed work and go to court with evidence to say she is being overcharged? NEED SAGE ADVICE ASAP - thankyou.