Shower issue

[hammers4spanner]

Had a call earlier today saying I've caused a leak on a triton mixer bar shower because i forgot to fit two washers. I fitted it last week and at the time i left nothing was leaking ironic that i also checked the dial at the meter and all was good there as well.
Customer phoned and said they noticed damp appearing past the tiled cubicle first and called the builder in ,and from that point it has been said that i didn't fit two washers.
Now the only washers i can think of are the two on the nuts behind the shower mixer bar.Now i remember dropping one when fitting it and picking it up and putting them in again. Problem being is that they are saying that the whole wall is now damaged tiles /plaster board stud work needs addressing but i have been called after to say its my fault .

Initially i said ok apologies etc but after thought is hang on a mo so what you guys think?

 

[rocketmanbkk]

If you don't fit those washers, with or without filters water will spray out when the showers turned on

I did a swap last year, turned water on, went to bathroom & got a cold shower myself as I didn't put washers in. I tried tightening the nuts while water in but it wouldn't seal.

So, I reckon they're talking bollux

If you forget the washers you know it as soon as water is on.

 

[rpm]

My thoughts for what they are worth are ......

1) Why didn`t they call you, why the builder?
2) Is it the builder saying the washers are missing?
3) With no washers surely it would **** water out straight away so how come a week later you get the call?
4) Is this one of your "late" paying customers?
5) What could they gain by being naughty here?

 

[hammers4spanner]

That's pretty much my thoughts on this you notice it quick if the washers are missing .

Also I am quite certain I out the washers on as I can recall dropping them when in the cubicle and putting them in again.
Just all seems rather odd that I have been told no washers a week later and all this damage has happened.

 

[rocketmanbkk]

Someone want to pass the blame

Nowt to do with you

Stand your ground & don't cave in

 

[SimonG]

If you didnt fit the washers then water would have been leaking from day one. It would have leaked inside the wet area though so shouldnt cause a problem.

Sounds wrong to me, especially if you didnt get the chance to look at it. Take it you just did the plumbing bits?

 

[hammers4spanner]

Yes just done the plumbing bits

 

[WaterTight]

It would have leaked inside the wet area though so shouldnt cause a problem.

Exactly.

 

[WaterTight]

What do most builders know about plumbing in showers anyway?

It'll end up looking like this

 

[Atouchofgas]

No that's the new way of getting a warm shower!