Potterton Housewarmer not lighting.

[armyash]

Hi guys,

Just got a call from a customer saying they can not get the above back boiler to light at all. They are booked in for approx 5pm tomorrow.

Anyone familiar with these?

Serviced within the last 12 months they say, been working fine up to now. Went out last night and now will not light. Any known common issues with these I should check first?

Thanks

 

[Billy Bob Bob]

there right heaps http://www.acwilgar.co.uk/Boiler-Manual-PDF/Potterton/POTTERTON HOUSEWARMER 45,55.pdf

 

[Billy Bob Bob]

and pcb is coming back as NLA [DLMURL]http://www.gas-spares.co.uk/CATALOGUE/POTTERTON-MYSON-SPARES/BACK-BOILER-UNITS/Housewarmer-45-elec-bbu-/PCB-CONTROL[/DLMURL]

 

[armyash]

Thanks!

 

[Leo21]

Usually dirt in the oxy pilot, blow it out with your u gauge tube.

 

[armyash]

Usually dirt in the oxy pilot, blow it out with your u gauge tube.

Thanks, that will be the first thing I check.

 

[armyash]

Hi guys,

went and had a look tonight. power going to the PCB but that is it. Oxy pilot cleaned.

No light on at all the side of the unit. Going through the fault finding, it seems as though it's the user control that is faulty.

Was hoping someone might be familiar enough with these to boost my confidence and give their opinion

 

[Leo21]

Have you reset it? There is one on these models. I know it's daft but it's caught me out.

 

[armyash]

Have you reset it? There is one on these models. I know it's daft but it's caught me out.

There was the black button by the user controls. Held that in but didn't seem to make a difference. Or is there a set procedure to reset?

 

[armyash]

Any further info that might help?

Sorry guys, just these parts are expensive and it's one I want to get right first time

 

[Leo21]

Have you checked the fat blow fuse? If that doesn't work ring the tech help line.

 

[armyash]

Have you checked the fat blow fuse? If that doesn't work ring the tech help line.

The fuses on the pcb? Checked out fine.

Overheat stat button not popped out either.

Getting power to the mains at the board but that is all.

calling for CH/HW, room stat turned to max but nothing.

 

[Ermintrude]

New PCb or boiker .....

 

[armyash]

New PCb or boiker .....

That was my initial thought but thought it might be worth a try changing the user controls. Don't think I will, far too expensive to be wrong.

I'm considering telling the customer to contact Potterton and get them out on a fixed fee repair as it will be cheaper than me eliminating parts.

 

[armyash]

Does anyone think this could be a faulty programmer?

 

[armyash]

forget that.