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A combination of aqueducts, reservoirs, and tunnels supply fresh water to New York City. With three major water systems (Croton, Catskill, and Delaware) stretching up to 125 miles (201 km) away from the city, its water supply system is one of the most extensive municipal water systems in the world.
New York's water treatment process is simpler than most other American cities. This largely reflects how well protected its watersheds are. The city has sought to restrict development surrounding them. One of its largest watershed protection programs is the Land Acquisition Program, under which the New York City Department of Environmental Protection (DEP) has purchased or protected, through conservation easement, over 130,000 acres (53,000 ha) since 1997. With all the care given, the city's water supply system is partially exempted from filtration requirements by both the federal and the state government, saving more than "$10 billion to build a massive filtration plant, and at least another $100 million annually on its operation". Moreover, the special topography the waterways run on allows 95% of the system's water to be supplied by gravity. The percentage of pumped water does change when the water level in the reservoirs is out of the normal range.

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  1. U

    Heatline vizo 24 no water

    Hello. i have a Hwatline vizo 24 boiler. i hadproblems wit the gas and it was suggested that i turn the cold water intake valve. now i cannot turn it back on and have no water to the boiler.
  2. G

    Urgent Help (Rad changed, and refilled system, but no water)

    Hi All I just changed bathroom rad and refilled the open vent system leaving all rads bleeding valve open, but no water come to rads. what Ive done wrong? help me please cheers
  3. B

    No water coming through on indirect system ?

    Mains water pressure at sink tap and tanks in loft filling good pressure but nothing hot or cold in bathroom as fed from tank in loft . And no hot at sink . Is this just air in system as it was turned off at stopcock today ? I tried disconnecting flexi on cold to push it through but nothing ...
  4. A

    Townhouse - Top Floor no water for shower/taps

    Hi! Apologies if this has been posted before, but I have searched through the forum and not found someone with same problem. The last few days the sink taps and shower have cut out on the top floor if someone has used hot/cold taps on the middle floor to run a bath or water in the kitchen...
  5. T

    no water from tap

    Hi there, I've got no water coming from one of my taps. I know that the problem lies in the brass valve inside which needs to be adjusted, but the problem is, having taken the cover off the tap and removed the screw, I can't get the tap off. In the youtube videos I've watched, it lifts straight...
  6. G

    No water from Cylinder

    Hi all I have just changed the gate valve which stops cold water into hot water tank. and filled it from tank in loft. But no water goes to all hot water taps (including kitchen, basin and bath) from cylinder. I thought the new gate valve is stuck in closed position. and take it back ,but it is...
  7. R

    no water at hot taps

    Hey guys, im struggling to work out an issue a customer is reporting on her hot water system. It is gravity fed HWS. She has rung me a couple of times to say there is no water coming out of her hot taps. Each time she rings me before i get there to say its working again. Today I went down...
  8. K

    Kitchen monobloc swivel spout tap went to turn n hot tap and nothing no water at all

    HI I have a problen with this tap went to turn on ht water
  9. R

    No water through hot water taps.

    Hi, I have just fitted a new double Rad, the Central heating is working fine apart from one rad which is the nearest to the boiler. I have tried bleeding it but just cold water comes out.There is no water at all coming out of the hot taps throughout the system. Could it be a airlock in the...
  10. S

    No water pressure for the shower

    Hello everyone this is my first post on this forum so please be kind :) anyway at my problem is when I turn on the shower the water doesn't come out of the shower with as much water pressure as it should, what I've been told already is that there may be air trapped in the pipes but I'm...
  11. S

    No water output from garden tap

    All, I hope someone can help me with my current issue with regards to my garden tap. Whilst I was washing my car the other weekend, all of a sudden the water supply was completely cut. Please note I have not turned any values within the house. Water does flow around the house as normal, its...
  12. G

    No water flow (I think my Grundfos Alpha2L is not working)

    Please can someone help. My system is 3 years old and has failed. I suspect the pump It's the new fangled type with a posh microprocessor fitted in the head of a water pump (how stupid is that) . I thought the rotor must be stuck so I removed the 4 alan screws and took the motor from it's...
  13. A

    No water from hot taps

    Hi all, was called out yesterday morning to a house where no water was coming out of the hot taps, kitchen sink, and upstairs bath and basin, I tried to blast out any air locks by connecting cold mains to hot supply under sink via w/machine valves but couldn't get it working, it did however...
  14. H

    No water at all from any of the the hot taps

    Hi everyone, My electric shower which broke after the heating element packed up. In an attempt to fit the new one yesterday we turned off the cold water supply and also the hot. It probably wasn't necessary to turn off the hot as the shower only feeds cold but I guess we did so "just in case"...
  15. K

    No water through garden tap fitting

    My new brass garden hose fittings came without any instructions. Looking down into one of the hose connectors there is a loose valve thing, like a cup facing upwards, whch rattles about. I'm assuming this is a device to prevent water blowback and that it should be connected to the brass fitting...
  16. F

    No Water

    Hi my hot water tank is not filling up with water. I have water to the pipe leading into the tank but nothing comes in. As a result I have no hot water anywhere in the house. Hope somebody can advise a quick solution to this problem. Thanks Pete
  17. V

    A Leak But No Water

    Okay, what am I missing? I have a customer with a water bill that's far higher than it should be given there are only two people in the house. The water meter keeps turning, albeit very, very slowly, when nothing and no-one is using water. If I isolate the customer side of the meter using the...
  18. J

    Worcester Greenstar junior 28i - No water or CH

    Hi, I'm new to this and before I start, I've got a gas safe engineer coming out tomorrow, but I'd appreciate any advice so I know I'm not being messed about. At the weekend I noticed that boiler water pressure read 0 after the heating did not come on in the evening. I then repressurised system...
  19. D

    No water coming out from pipe when dishwasher disconnected

    Hi This is going to sound like a really stupid question, but here goes! When my dishwasher is DISconnected from the pipe, and I turn the little tap on at the pipe, is it normal that no water comes out? i.e. Does water only flow out if there is a machine there to pump it out? The reason I ask...
  20. D

    toilet tank no water.

    hey guys just moved into a new property and flushed the toilet for the 1st time and all was fine. few hrs later tried to flush again and it wont happen. There water doesnt seem to be flowing in the tank. Filled up the tank manually using a jug and the toilet flushed fine. so no water is...
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