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A combination of aqueducts, reservoirs, and tunnels supply fresh water to New York City. With three major water systems (Croton, Catskill, and Delaware) stretching up to 125 miles (201 km) away from the city, its water supply system is one of the most extensive municipal water systems in the world.
New York's water treatment process is simpler than most other American cities. This largely reflects how well protected its watersheds are. The city has sought to restrict development surrounding them. One of its largest watershed protection programs is the Land Acquisition Program, under which the New York City Department of Environmental Protection (DEP) has purchased or protected, through conservation easement, over 130,000 acres (53,000 ha) since 1997. With all the care given, the city's water supply system is partially exempted from filtration requirements by both the federal and the state government, saving more than "$10 billion to build a massive filtration plant, and at least another $100 million annually on its operation". Moreover, the special topography the waterways run on allows 95% of the system's water to be supplied by gravity. The percentage of pumped water does change when the water level in the reservoirs is out of the normal range.

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  1. J

    No water in hot taps -pressurised system

    Hi - I am new too the forum. I know nothing about plumbing so I hope somebody can advise... In 2011 I had a pressurised water system installed - condenser boiler, cylinder, radiators, etc. Also installed was a solar thermal panel (evacuated tubes). Last month I had the solar system drained down...
  2. C

    Leaky overflow pipe at loft level but no water tank in my loft.

    Hi all, I live in an end of terrace house and there are two overflow pipes next to each other on my neighbours side of the fence. I assumed that the one closest to us was our overflow pipe. It has recently started dripping constantly and it is damaging our fence. Thinking it was my issue, I...
  3. S

    stopcock no water flow

    Alright so we made a bit of a mess the other day. Pulled the washing machine out and the pipe snapped off the back of it and flooded the place. It was connected to the pipe on the right. It had a stopcock on it identical the the blue circled one, but turning it wouldn't shut the water off so it...
  4. T

    why ive no water coming out of hot water tap ?

    Ive no hot water coming out of the tap, I turn it on and nothing happens
  5. M

    No water from HW taps after refilling Megaflo

    Hi issue: No water from hot taps being fed from megaflo. Was having HW pressure issues, obvious from no flow in attic but very low flow on ground floor, so decided to drain and recharge megaflo. After draining megaflo from drain cock (as on ground floor),with lower tap open and odd t&p valve...
  6. T

    Water pressure issue, sometimes results in our taps `sucking`

    We live in a row of 4 terrace houses running perpendicular to a main road, we are the end terrace furthest from the road. We often lose water pressure and sometimes we get no flow of water at all (particularly annoying when showering). When the water stops, the taps sound like they are drawing...
  7. J

    No Water in the House. Plumber gone AWOL

    Hi, hope someone can help. A few days ago I noticed that the hot water was not as hot as usual and the overflow pipe outside was pouring out water like someone had put the tap on. This was more or less continuous for the duration that the hot water was switched on. Had a plumber who came out...
  8. F

    Humming/vibrating pipes when no water is being used

    Hi Just wondering if anyone could help me please. I am getting loud vibrating/humming noises in the house when I’m not using any water. It seems to be coming from the cold feed and it’s vibrating through the house and you can hear it vibrating the boiler. I felt the pipe where the stop tap...
  9. Q

    No water from shower until i give the sink tap a quick blast.

    Hello, We have a pretty standard gravity fed system. Two cold water and one expansion tank in the loft and vented cylinder in the airing board airing cupboard on 1st floor. Pressure is terrible on both ground and first floor so we have a 4 bar pump that blasts both hot and cold water around...
  10. R

    No water pressure and loud gurgling and tapping from loft

    Hi I have for a while had bad hot and cold water pressure. At a certain time in the morning the boiler comes on and you can hear bubling coming from the radiators and much louder from the tank in the attic and like a taping noise the gradually slows down after 20 seconds, it does this circle I...
  11. S

    Valliant ecotec 637 no water sign on display and radiator flashing

    Hi. i have new installed valliant ecotec 637. The tap button is not showing on the display and the radiator is flashing on the screen. I can press the right button and change all the radiator settings but I am unable to access any of the tap settings as there is nothing on display. Please help!
  12. R

    URGENT Zero water pressure on boiler gauge

    Gas boiler shows No Water Pressure. The water feed to feed the system doesn't move gauge. Water dumps overboard. A banging noise starts when the valve to top up the system is opened.
  13. J murton

    Issue with no water coming through inlet valves

    Hi all I’ve had an issue with the amount of water coming through two side inlet valves. There are 3 toilets in total. All are tank fed. 1 toilet bottom entry. 2 toilets are side entry. The tank is above and comes down through the ceiling into the toilet through a 22mm pipe. It then t’s...
  14. P

    Noisy water pipes - Thumping noise with no water running

    I live on the first floor of a 3 storey apartment building and think I have an issue with my water pipes. When I am running water from the taps or flushing the toilet there is no noise coming from them. However once I have shut them off I get a repetitive thumping noise about 5-10 minutes...
  15. D

    No water going to radiators

    Hi, non combi system and 7 radiators. 1 radiator swapped with system drained. All back on but no water going to any radiator. Any ideas? The little tank has water in it and stays level even after the drain.
  16. M

    Heating works but no water (sometimes)

    Hi all, New to the forum as I am struggling to diagnose what is wrong with my boiler. I have a performa he 30 boiler. Not sure on age as it was in the house before we moved in. I believe it is 5-7 years old. We are unable to call for hot water without it cutting out if the boiler is cold...
  17. I

    Ideal Logic+ Combi 30 - Heating but No Water

    Hi. Pretty much as the title describes. We have an Ideal Logic+ 30 Combi Boiler. We have heating, but we have got no water (either cold or hot) through any of the taps in the house. The displ;ay normally shows "Winter Mode" but it is currently showing "High Efficiency Mode". Has anybody got...
  18. N

    little or no water coming from kichen cold tap.

    Recently the tap has started playing up, giving very little or no water when turned on. If I wiggle it a bit it gives a little trickle. Every other tap in the house is fine. Any help would be very welcome.
  19. W

    Tightened 2 basin mixers. Later text: No water from taps now...

    That's bizarre, I said. Didn't even turn water off. I'd also done other stuff, bunged f+e to swap couple of rad valves etc but nothing on hot or cold. Was racking my brain how I could possibe have caused an airlock or something just by tightening taps. Went back, valves clearly long seized...
  20. Ry1988

    Pipes vibrating with no water running.

    Hi there, New fitter to the forum, I have had a scroll through some previous posts but couldn't find anything definite! I have pipework within my house vibrating and humming for several seconds from time to time and through the night. No water is running and pipework is bled. I have a...
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