how do I isolate my shower?

[pravash]

I have a Hudson Reed Dual thermostatic shower, there's a problem with the valve and we are not getting hot water through the house. THe plumber isolated the hot water from the boiler but we still had water (cold) running from the hot tap. The shower company said the shower could and should be easily isolated so that we can hot water through the rest of the house. unfortunately, we have no idea how to do that and the 2 plumbers we had out, neither of them even suggested it.

Please help

 

[villa_tom]

There should be an isolation valve on the feed leading to your shower. Have you checked under the bath by removing the bath panel? Failing that I have know the iso valve be boxed in behind tiles, like the one I did in my house, DOH. School boy error.

 

[on31ll]

what system do you have combi boiler ? do you have a cistern in the loft ? safely assuming that its mains fed if there isnt a iso/service valve on the pipework then you are not going to be able to isolate just the shower. is it a shower cubicle or over a bath ??

 

[REDSAW]

are you saying the 2 plumbers failed to fix it?

 

[on31ll]

are you saying the 2 plumbers failed to fix it?

i was going to say i dont think they are plumbers but i dont know circumstances of the job and i dont like to slag others work. but it is simple answer really.

 

[pravash]

I just looked under the bath and no sign of a valvle or tap that can be turned off. Darn!

 

[PlumbBobBob]

where do the pipes run from?

 

[on31ll]

is there pipework in the loft ? why dont you isolate the house cold mains get it repaired and then cold water mains back on?

 

[pravash]

is there pipework in the loft ? why dont you isolate the house cold mains get it repaired and then cold water mains back on?

Hello all

THank you for all your advice and suggestions. The shower company sent one of their technicians/plumber and he replaced the cartridge in the shower and that solved all our problems. It took a him 15 mins and we had hot water again. What a luxury! The isolator it would seem is behind the tiles, the plumber who replaced my shower claims, the old shower was installed that way so he did the same. Safe to assume i won't be using him again. The hot and cold go up to the shower before in comes to the bath taps. I was told that the isolator to the bath taps are under the bath so I could shut that off and get hot water through the rest of the house.

The million dollar/pound question is how long should parts last and how long should the warranty be? The first cartridge lasted 3months and the 2nd lasted 22months. The company claims the warranty is for 1 year only? Is this standard practice? I would expect most parts to have a 2 year warranty am I hugely naive?

THanks again
P

 

[galaxy_plumbing]

lol. You get different warranty on different products, but if something lasts only 3 months then you maybe had odd piece of cartridge installed. Anyway, as guys said, you could have it done properly while was water off so you don't have disruption next time. Question, why plumbers did fail to identify faulty cartridge?