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I charge all customers the right amount. Irrelevant of if they didn’t have me in to fit the new boiler. Would rather have a customer for service and breakdown than not at all.As in, charging certain customers more?
Discuss How can I compete with companies offering interest free credit? in the Plumbing Jobs | The Job-board area at PlumbersForums.net
I charge all customers the right amount. Irrelevant of if they didn’t have me in to fit the new boiler. Would rather have a customer for service and breakdown than not at all.As in, charging certain customers more?
Thanks guys. My dad's dying so I just needed to vent some steam. Ironically I had exactly the same scenario this morning - this time my customer has gone with British Gas. So I has a look on the BG website and found they're offering two years interest free credit on all new boilers. Incidentally - my first customer is the CEO of a county council on a six figure salary. I guess with him it's all about the bottom line and to hell with the consequences (making people redundant etc). I still feel like telling him to get whoever fitted his boiler to fix his stove. Or maybe should I just charge him £200 for my time like British Gas would?
I charge all customers the right amount. Irrelevant of if they didn’t have me in to fit the new boiler. Would rather have a customer for service and breakdown than not at all.
I charge all customers the right amount. Irrelevant of if they didn’t have me in to fit the new boiler. Would rather have a customer for service and breakdown than not at all.
I understand mate. I was just saying what I do, that’s all.I suppose if you have been charging proper rate to the customer, then that is ok.
If the customer had used you for a few favour jobs and then dumped you for the lucrative job, I would not be happy.
But my head tells me to charge more, but I just seem to charge same rate I must confess.
With people like that though mate. They have no loyalty. I never turn work down. I would rather have a house on my books for something rather than nothing.
That’s what I love about the world mate. (We are all different)This is what makes us different. My view is not to sully my life with them. Someone decent always replaces them
I do get that H and I respect you for it.
However, I also completely understand how Jock is 'used' to do the small jobs because people like this know the BiG boys don't want the small jobs. So, they keep a 'pet plumber' dangling. I literally overheard a conversation around this theme one time on a job. I walked out and never went back although I promised to. CBA. We are all human beings and regardless of our race, colour, creed or circumstance in life we deserve a little respect.
Reply to How can I compete with companies offering interest free credit? in the Plumbing Jobs | The Job-board area at PlumbersForums.net
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