Plumber Charging For Estimate!

[Masood]

i'm going to charge customers for calling me soon if they keep taking up my time and anoying me to go out and quote a tap change...
thinking 0845 @£1 a minute

I lost a job last week because of that. Customer wanted me to meet her at rented property to look at leaking bath tap then provide a written quote. I suggested that as I carry the necessary, we could meet, agree a price and do the work there and then. She said my "terms and conditions" were too strict!! I mean seriously? A quote for a pair of tap washers?!

 

[Masood]

PS - where DID that thread go? All seemed civilised and polite to me? Were there ructions later on in the thread? A pity, because I thought it was giving customers an insight into how much "free" quotes and estimates actually cost us...

 

[Ch4 plumbing]

PS - where DID that thread go? All seemed civilised and polite to me? Were there ructions later on in the thread? A pity, because I thought it was giving customers an insight into how much "free" quotes and estimates actually cost us...

I dont think custards are bothered how much it cost us to quote, been to quote loads of jobs then found out im quote number 5 or 6!!

 

[Best]

I dont think custards are bothered how much it cost us to quote, been to quote loads of jobs then found out im quote number 5 or 6!!

I have heard of people getting as much as 13 estimates for a new heating system! Mental & they really haven't a clue what materials they are getting, or what the workmanship is going to be with each firm! Time wasters.
I had a phone call a while back on a Sunday from a lady asking for a new condensing oil bolier. She seemed to know too much about it & said she had got other quotes. I ignored her request as phoning me on a Sunday after getting other prices is already annoying me.

 

[Rickster123]

PS - where DID that thread go? All seemed civilised and polite to me? Were there ructions later on in the thread? A pity, because I thought it was giving customers an insight into how much "free" quotes and estimates actually cost us...

I would think croppies pressed the red button and closed it. He's on call so he's a bit volatile at the moment!

 

[PlumbBobBob]

nothing to do with croppie i think, when threads or posts are deleted they are still there just hidden from view. this one has gone completely, only admin could do that

 

[Leo21]

The guy was a complete moron, wouldn't listen to anything and would only listen to what he wanted to hear.

 

[Rickster123]

The guy was a complete moron, wouldn't listen to anything and would only listen to what he wanted to hear.

Croppie?!?

 

[Leo21]

Croppie?!?

How very dare you!

 

[SimonG]

It must have got a bit naughty later on.