M
Masood
i'm going to charge customers for calling me soon if they keep taking up my time and anoying me to go out and quote a tap change...
thinking 0845 @£1 a minute
I lost a job last week because of that. Customer wanted me to meet her at rented property to look at leaking bath tap then provide a written quote. I suggested that as I carry the necessary, we could meet, agree a price and do the work there and then. She said my "terms and conditions" were too strict!! I mean seriously? A quote for a pair of tap washers?!
Last edited by a moderator: