OLCI complaints, feedback or suggestions

[Alana Fox]

Hi helpsy,

Thank you for your enquiry.

One of our career advisors will give you a call today.

If you require any further information, please call me on 0800 316 8100. Alternatively you can email me on [email protected] with a phone number and suitable time to call you back.

Best wishes,

Alana Fox

 

[helpsy]

Hi helpsy,

Thank you for your enquiry.

One of our career advisors will give you a call today.

If you require any further information, please call me on 0800 316 8100. Alternatively you can email me on [email protected] with a phone number and suitable time to call you back.

Best wishes,

Alana Fox

Hi Alana

As of yet no return calls!
I left a message for you on your voicemail with my contact details etc and I haven't heard from you!!!
I posted this about 3 weeks ago!!!

 

[Alana Fox]

Hi helpsy,


Roger our Career Advisor tried to call you on the 14[SUP]th[/SUP] , 15[SUP]th[/SUP] and 18[SUP]th[/SUP] of February about our Gas course and also left you a voice mail. I will ask Roger to give you another call today. Alternatively you can email me on [email protected] with a phone number and suitable time to call you back.


Best wishes,


Alana Fox

 

[helpsy]

I can assure you I didn't get ANY !

 

[Alana Fox]

Hi helpsy

My colleague Roger just tried to call you and has left you a voicemail message. He will try you again later.

Please do not hesitate to email me on [email protected] with an alternative telephone number, or a time that is best to call you.

Best wishes,

Alana Fox

 

[helpsy]

Hi Alana
I have spoken to Roger thanks.
Not to have a go but I left my NEW telephone number in a message to you.
I would guess that you didn't take note of this and just called my old number!

 

[Aquariusplumb]

Having sat my ACS with OLCI 13 weeks down the line and still no certificates have turned up!!! Same goes for my G3! IMO the short courses are pretty useless, when doing g3 course luckily my boss had showed me how to pipe them up.

 

[Alana Fox]

Hi Aquariusplumb,


Alana from OLCI here.


Just to confirm your conversation with my colleague earlier, the Awarding Body will be processing your ACS certificate and although you were expecting it towards the end of next week, we are looking to try to get it to you sooner.


Also as was discussed, the Awarding Body has a query regarding your G3 certificate which we are looking at for them.

Best wishes, Alana