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Was there a WC there before or is it a new installation?
Discuss Potentially being taken to court. What should I do? in the Plumbing Jobs | The Job-board area at PlumbersForums.net
See so many where silicone used instead of screws though LP.If there was a WC there before then no-one would expect pipes to be beneath the tiles as the previous WC must have been fixed.
Personally, I would have wanted to see the leak and be given the opportunity to resolve the matter myself.
I would not be apologising or paying anyone else's Invoice.
Any reasonable person finding a leak after someone has done work would contact the person they suspected of causing it and at least give them chance to deal with it.
No pressure drop?How do you know the old toilet didn't cause it when installed etc?
No pressure drop?
On a pressurised system?Could the plug of sealed the hole / point of the screw etc
Not again rpmOn a pressurised system?
By the way why are you deleting my posts again? (Not this thread).
On a pressurised system?
By the way why are you deleting my posts again? (Not this thread).
Not that one Shaun, the muppet who hijacked a thread with a different topic, I wasn`t even rude for once
No idea.Yes that's the one I moved your two posts to the original one he posted ages ago did yours go missing ?
See so many where silicone used instead of screws though LP.
Now starting to think the tiler would of seen the pipes(?).
No idea.
Apologises Ash.
Sounds useful Ash, which app is it?No probs.
Also I have my call to TS recorded. I haven't heard any thing back from the customer today.
I have a new call recorder app and it works perfectly, once the call has ended I can send a copy of the recording to my email. If I hear from the customer again or if I decide to write to them I will make it clear that all communication is being recorded/logged.
Sounds useful Ash, which app is it?
I agree with you doing it properly with the fixings by the way.
Fyi you need to inform the customer your recording there phone call
tbh, I`m thinking of the answer machine calls where the customers speak at 100mph and I struggle to get their name and address.
What is it with some people speaking to a machine for gawd sake!
Excellent, offer her a £1 a weekThe customers partner also said to me she would be happy to accept the payment in instalments "because she knows you don't have a lot of money"
That was a strange thing to say as I've never discussed my finances with them, it makes me believe even more that she is a bit of a snob. Must be because I get dirty in work I couldn't possibly earn good money. Even when I would say hello or at the end of the job I was overly polite if anything always grateful for my payment and she would look at me like something she had stood in.
I earn half decent money and my partner earns good money. Not that this has anything to do with the matter but I took it as a way to belittle me.
Shaun etc. Sorry, but you are wrong on the recording of your own calls.
You DO NOT need to inform anyone you are recording UNLESS it is to be used by another party. That was straight from the ICO and when we joked about that being recorded he said perfectly fine.
YOU may legally record what you like so long as it is for your OWN use. That includes using it as evidence if ness as that's for you. As soon as third parties are involved (training, quality etc) then notification is needed.
I'll carry on reading now...
You sure about this as there's new rulings coming down due to the Facebook stuff that includes all records etc
See so many where silicone used instead of screws though LP.
Now starting to think the tiler would of seen the pipes(?).
That’s not even close to the repair costs. I would have thought about £500 and more. How comes that the engineer who got called out knew exactly where to look for? That would have been one of the needle in te hay stack one.
I’m pretty sure the previous one has caused it and blames it on you
Without having to read through all this post again, did you see the 'drilled hole', I mean could it have been a pitted copper pipe?
If you've already said then ignore me, I have lost track a bit now.
If you've not even seen the 'alleged drilled hole', then don't lose any more sleep. What are the grounds for taking you to Court?Only picture I have of the damage is the picture I have posted on this thread.
No pressure drop?
Reply to Potentially being taken to court. What should I do? in the Plumbing Jobs | The Job-board area at PlumbersForums.net
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