O
oldplumber
you should note that now the floor is laid, if you were to rip it up and not replace it, that becoes criinal damage, not a civil case and the boys in blue become involved. No questions asked your immediately in the wrong. if youve done work and it is not upto standard, you are responsible for putting it right, standard contract law, whether or not youve signed a contract, you are liable, trading standards can start action against you as you have technically left the property worse than when you started in some cases, and your name reputation is blighted. time to get in there make good, take less money if need be and run away having learnt some lessons, theres always a lemon of a job out there for all of us. the customer can ask you to finish the job, if you fail to do so, they can take you to court for loss of monies on goods they have bought and for having to eploy someone else to make good, its not fair but thats life.