Discuss Would you charge? in the Plumbing Jobs | The Job-board area at PlumbersForums.net
If you fitted a bathroom suit 10 months ago, a wickes budget suit bought by the customer, and the tap inner became stuck closed, would you charge to repair it?
If you fitted a bathroom suit 10 months ago, a wickes budget suit bought by the customer, and the tap inner became stuck closed, would you charge to repair it?
Thanks all for that. The customer got into quite a heated argument at me when I said ÂŁ20. I tried to explain that he bought the gear, so its not my fault the tap broke but then his misses piped up so I gave in and left. Lesson learnt. I'll book in for my MUG tattoo tomorrow.
Thanks all for that. The customer got into quite a heated argument at me when I said ÂŁ20. I tried to explain that he bought the gear, so its not my fault the tap broke but then his misses piped up so I gave in and left. Lesson learnt. I'll book in for my MUG tattoo tomorrow.
Yep! That goes also for stuff I bought that the custard insisted on against my wishes.
Currently dealing with the second faulty Drayton MiTime programmer at the same house. I told customer they were brand new on the market, unproven reliability. He wanted that and no other. He's paying for my time spent in sorting it out.
I fitted a boiler other week, couple of days after they had water coming through ceiling.
Shot round at 7pm at night, couldn't see any leaks??? Lifted boards up, an old fitting had gone ?? They hadn't had a working boiler for months till I fitted this.
she understood that it was on her old pipework, I couldn't for see that.
went back the next day to cut out an repipe, couple of hours work.
she gave me a twenty pound Scottish note, very impressed
dont think there is a reliable timer on the market anymore honeywell 9000 are total ****e weve got a sackfull in the office to go backWhat happened to Drayton eh! There old 5/2 programmers used to be the best!
new stuff seems to be pretty unreliable these days!
Yea I was trying to think like that at the time. Hes an accountant. As it all happened so fast and he started shoutin I just cut my losses an got out as it didnt seem like they were gonna see it from my side. I thort about sayin if you buy cheap nasty brake pads, take them to a mechanic to fit then go back 6 months later sayin they've worn out, I wonder what how fast they'd be told to f off??
He was nice as pie until the mention of money then he flipped like a switch. Its not happened to me before and it stessed me out but from the response on here, its good to know I wasnt wrong. Ill stick to my guns when it happens again. if I need to!!
If you fitted a bathroom suit 10 months ago, a wickes budget suit bought by the customer, and the tap inner became stuck closed, would you charge to repair it?
Change your perception of people you work for, even so called friends. I now think this way.Don't trust anyone, always assume that there's a chance you may not get all or some of your money, keep records. But always be pleasant & decent. A lot of people think we are someone for to benefit from.
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