Just email back to the customer to say there has been some sort of mistake as you hadn't been told about extra shower, or bath mixer, or that the model of shower pump could be just any type, (as you only use the best model).
No no, she knows its not what I've quoted on, but she's had a price from the competition and wants me to write a new quote and price to see how I compare on a like-for-like basis. Presumably because she's talked to someone else and now she's changed her mind what she wants installed.
The competition, and I, were both quoting on Stuart Turner pumps, but my other products were mostly Mira. God knows what the competition plans to fit.
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