Discuss 9 month old worcester bosch 29cdi, gas smell and no hot water downstairs, please help in the Plumbing Jobs | The Job-board area at PlumbersForums.net

Status
Not open for further replies.
M

mark67

Hi guys,

Had a new Worcester 29cdi boiler fitted in January at the start of a refurb. Was replacing an old back boiler. Had Yorkshire water out and although the pressure wasn't the best they said it was enough to support a combi. Got a Worcester accredited installer on board and he said the same thing. He recommended the said boiler which was then installed.

After that plumbing wise, a bathroom was moved from down to up, and 2 new rads fitted.

All has been well for 8 months, odd smell now and then of something like egg in the bedroom where boiler fitted which I put down to new boiler smell, hot water in kitchen slow-flow but ok. Flow great to new bathroom upstairs. Heating ok.

Since the weather turned cold this month, heating has been on everyday and egg smell got unbearable so I rang accredited installer on Monday who said he would come over the wk end. Then hot tap in kitchen started running cold (boiler not firing up) but upstairs fine. Heating fine. Saturday night came and still no sign of him so I texted and said "hope your coming tomorrow, no hot water in kitchen". After weird texts like "thought I was just coming to sort out a smell" and "when did bathroom go upstairs, it was downstairs when I fitted boiler?" and long pauses between texts he said he would TRY and get the next day.

Fed up after 7 days, Sunday morning I rang Worcester and they organised another guy to come on Tuesday.

I Texted original installer to say he didn't need to panic because Worcester had agreed to send a more local engineer (original engineer being 30 miles away and obviously very busy). He didn't reply.

Gas leak was confirmed. Crossed threads on a valve. Gas meter capped for 2 days while valve replaced on Thursday, gas leak/egg smell gone, heating fine but still no hot water down in the kitchen.

Asked why and the guy said it was down to Yorkshire water, boiler pressure not reaching 1bar after attempted top up of boiler having being switched on from 2 days cold.

Rang Yorkshire water and they cant get for a week. They think its a private matter but are still willing to come.

So no hot water in the kitchen for another week which will be two weeks by the time Yorkshire water get here + if I'm truthful I don't think the pressure is to blame.

I texted the original credited installer to let him know the smell had been rectified (didn't mention gas leak) but I still didn't have hot water down. Again he didn't reply.

Can anyone please help me understand what's gone wrong and where I stand.

Cheers.
 
Re: 9 month old worcester bosch 29cdi, gas smell and no hot water downstairs, please

dancing....what could have changed. nothing has altered as far as I'm aware?
 
Re: 9 month old worcester bosch 29cdi, gas smell and no hot water downstairs, please

Didn't appreciate lame plumbers comments at all. very negative. first time on here and was looking for help, not a slating. any positive suggestions more than welcome.
 
Last edited by a moderator:
Re: 9 month old worcester bosch 29cdi, gas smell and no hot water downstairs, please

No wonder people have trouble with installers, no way would I consider a combi at those rates.

It's the terms set out by the mis
 
Re: 9 month old worcester bosch 29cdi, gas smell and no hot water downstairs, please

If there is enough flow to fire the boiler from the bathroom then it isn't a boiler problem it will be tap or pipework to the tap in kitchen
 
Re: 9 month old worcester bosch 29cdi, gas smell and no hot water downstairs, please

the manual recommends between 1 and 2. I have just above 1 regardless of the second engineer saying he couldn't get it past 1 today. That is why i think the water company will say the pressure is ok

Where it is so borderline I would have tested the pressure and flow A few times and definitely during peak period when neighbours would be using water
 
Re: 9 month old worcester bosch 29cdi, gas smell and no hot water downstairs, please

Abusive post deleted.
 
Last edited by a moderator:
Re: 9 month old worcester bosch 29cdi, gas smell and no hot water downstairs, please

Abusive post deleted.

now now was there any need to post any of that (last para)
 
Last edited by a moderator:
Re: 9 month old worcester bosch 29cdi, gas smell and no hot water downstairs, please

We will not tolerate that behaviour. The op has been shown the door.
 
Re: 9 month old worcester bosch 29cdi, gas smell and no hot water downstairs, please

off here?... and as far as charm school goes, been there and got the diploma, but I don't bother using what I learned on some folks :)
 
Status
Not open for further replies.

Reply to 9 month old worcester bosch 29cdi, gas smell and no hot water downstairs, please help in the Plumbing Jobs | The Job-board area at PlumbersForums.net

Newest Plumbing Threads

Back
Top