Vaillant Ecotec vs Worcester Greenstar system boiler?

[Skiny]

Wondering which is best to go for here. Everything I read, they seem about even.

Vaillant Ecotec I'm told has a stainless heat exchanger and Worcester have far superior customer service.

Any advice on these two? :dead:

I can get the Vaillant for about £75 less than the Worcester.

 

[Howsie]

You can't fault WB's aftercare, the same cannot be said for Vaillant! Installed correctly they are both decent.

 

[Skiny]

If in terms of reliability they're about the same and the difference in heat exhanger isn't a big deal, is the £75 extra worth the extra for the customer service?

 

[Howsie]

It's worth the extra when Vaillant will try to wriggle out of the warranty due to 'sludge' in the system. If you've made you mind up on these brands then I'd plump for WB.

 

[Skiny]

Ok, great, thanks for that

 

[hammers4spanner]

Worcester for me Vaillant like to swerve warranty with silly excuses like copper to shiny

 

[Howsie]

Worcester for me Vaillant like to swerve warranty with silly excuses like copper to shiny

More tea on my keyboard now!

 

[Riley]

I do hear what people are saying but I like Vaillant and on the very very few occasions I have had to call them out there has never been any quibble. A lot of it comes down to the install yes but if it's installed properly and flushed properly there should be no issues

 

[ajr183]

Veissmann:wink:

 

[Howsie]

Veissmann:wink:

Unhelpful and not the most informative of first post.

 

[oz-plumber]

Worcester for me Vaillant like to swerve warranty with silly excuses like copper to shiny

Next time I attend a Boiler fault with a certified boiler repairer and they start coming up with faults - I'm going to suggest that one. Copper too shiny.

As for the OP- now you seem to have your answer and your boiler choice, it time to start screwing the suppliers.

They will often do better deals if you start fronting up and questioning their best price, with cash or credit card

As our man Ray Stafford - he may be able to sort you out.

 

[Skiny]

Thanks for the replies.


This will be a brand new installation. I'm renovating my property and everything is going to be brand new. From what people are saying, the extra 75 quid would be well spent to get the Worcester, instead of the Vaillant.


I have a plumber who is going to fit it for me, along with a cylinder, but is there anything I need to watch out for regarding the install?


Worcester Greenstar 12i - I have the option to get it for £629. It seems to be a reasonable price.

 

[ShaunCorbs]

Thanks for the replies.


This will be a brand new installation. I'm renovating my property and everything is going to be brand new. From what people are saying, the extra 75 quid would be well spent to get the Worcester, instead of the Vaillant.


I have a plumber who is going to fit it for me, along with a cylinder, but is there anything I need to watch out for regarding the install?


Worcester Greenstar 12i - I have the option to get it for £629. It seems to be a reasonable price.

How big is the property and has the installer done his heat loss calcs ?

 

[Skiny]

Yea they have. It's a small place. 1 room downstairs, 1 bedroom & bathroom upstairs.

 

[gmartine]

If you asked this question a couple of years ago, WB would've mainly been slammed as difficult to repair and just a triumph over marketing and the Valliant is the bees knees.

Depends who's shouting loudest.