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Discuss Problems logging in in the Need help with PlumbersForums.net area at PlumbersForums.net

JLS

Messages
53
Having issues logging into this site, I can open a thread but am unable to log in to reply. I've cleared cache and cookies and cookies are enabled I have also tried with all extensions disabled with no joy. Anyone have any ideas?
 
Messages
1,934
Ditto here for the past few days so what I do.....

Login then click forget password then click reset, you will then be asked for your email insert this and go to emails then click reset passwords it goes back to the forum so use your saved password (or write it in) confirm it and you are then logged in. A PITA but it works.
 

snowhead

Esteemed
Plumber
Messages
3,407
I've been doing the same as that John, thought it might sort itself out but doesn't seem to have.
I also thought that the number of password resets sent out might trigger someone to look into it, maybe they are?
 

Dan

Staff member
Admin
Messages
2,728
I'm here and looking into it.

You shouldn't need to keep resetting your password to login. And even if a million people reset their password in a day, we wouldn't know it's all automatic.

But posting this thread got my attention. And I'm dealing with 1 guy via email.

Do any of you use Ad Blocker at all? Can you tell me what devices you're using and getting the problem with? And whether you've tried a different device to just test out logging in on that?
 

JLS

Messages
53
Laptop running Debian 10 and Firefox 78.9.0esr (64bit) tried with ad blockers disabled same result. Was going to try from a live usb but haven't got round to it yet
 

snowhead

Esteemed
Plumber
Messages
3,407
I'm also on Electricians forum, no problems with that.
No Adblocker
P.C with W.10 with Firefox

Just tried on Android phone, had to reset password to log in.
But it's remembering me on that.
If I log out on the Android I have to reset password to log in again.
 

JLS

Messages
53
I don't know how significant it is but on occasions I get a notification saying there's a security problem and am asked to go back, refresh the page and log in again.
 

Dan

Staff member
Admin
Messages
2,728
Okay people there is definately a login issue somewhere and we're aware of it. @Lou even has the issue on her computer but she is still logged in on her phone. Let me run some tests and I'll keep you updated in this thread.
 

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