Is my charge reasonable?

[Lee Davies]

I wouldn't be questioning the price, but more the time allocated.

10 hours total for seem to be very easy faults to diagnose.
Without being on the job I could be wrong yes, but most faults contained within the boiler can be diagnosed within 30 minutes, especially fan and pressure switch issues.

Let's say he took 30 mins to diagnose each fault, that's 2 hours. Then we add an hour and a half total for fitting which takes us to 3.5 hours. Include any travel etc to merchants and I still struggle to see how we get above 6 hours total which gives a total of £270 labour, not the £450 you were charged.

To give you an idea of duration, I recently on a job removed lead from a gas meter and replaced with a new union, ran a gas pipe to the new utility room which was 5 metres away, installed a new combi boiler, installed a magnaclean filter, hung 6 radiators, installed a hive thermostat, filled balanced and vented system, all within 10 hours which included trips to the plumbers merchants and a lunch.

I would see he has overcharged, but without seeing the work and knowing the faults, don't quote me.

 

[Lee Davies]

Also, watch this video (Link at the bottom of this post).
The engineer you had seems to be similar, guess until solved.

I had to comment on this video it was so outrageous.

How to fault find your gas boiler

 

[Pickwickpick]

Also, watch this video (Link at the bottom of this post).
The engineer you had seems to be similar, guess until solved.

I had to comment on this video it was so outrageous.

How to fault find your gas boiler

That video is horrific and the comment section is even worse. He's advising someone who has admitted they have no gas training, let along on the gas safe register, on which parts to replace on their boilers. Its pretty disgraceful for someone in his position to be encouraging illegal work on boilers.

 

[Lee Davies]

That video is horrific and the comment section is even worse. He's advising someone who has admitted they have no gas training, let along on the gas safe register, on which parts to replace on their boilers. Its pretty disgraceful for someone in his position to be encouraging illegal work on boilers.

And the biggest offence is the fact he has no clue what he is doing.
Change parts until repaired basically !!!

But yes I agree, YouTube is a haven for DIY illegal workers. Gas Engineers/Installers should not be putting info into the public domain on how to carry out work.

 

[Pickwickpick]

And the biggest offence is the fact he has no clue what he is doing.
Change parts until repaired basically !!!

But yes I agree, YouTube is a haven for DIY illegal workers. Gas Engineers/Installers should not be putting info into the public domain on how to carry out work.

Yep, all the decent experienced gas engineers would never post such info on youtube, its those that more incompetently minded that don't see an issue with it, so like that video you end up with the blind leading the blind, but when you've got explosive gas & deadly CO involved, its not good!!!

 

[Ric2013]

Yep, all the decent experienced gas engineers would never post such info on youtube, its those that more incompetently minded that don't see an issue with it, so like that video you end up with the blind leading the blind, but when you've got explosive gas & deadly CO involved, its not good!!!

Oh Dereton33. Him again. Yes, argued with him on a few occasions.

He doesn't seem to know the right names for things, or have a proper awareness of the Water Regs. If he is a plumber himself, then he cannot be a very good one. His DIY plumbing advice is fairly bad.

And now he's a gas boilery person been doing this for years, it seems. And wanting to advice RGIs (because that video is allegedly for the benefit of Gas Safe installers).

So I will take his advice next time my boiler fails. I will call a RGI and insist s/he replace the thermocouple, the PCB and then the gas valve, in that order, and regardless of the symptoms. Pillock.

 

[Lee Davies]

Oh Dereton33. Him again. Yes, argued with him on a few occasions.

He doesn't seem to know the right names for things, or have a proper awareness of the Water Regs. If he is a plumber himself, then he cannot be a very good one. His DIY plumbing advice is fairly bad.

And now he's a gas boilery person been doing this for years, it seems. And wanting to advice RGIs (because that video is allegedly for the benefit of Gas Safe installers).

So I will take his advice next time my boiler fails. I will call a RGI and insist s/he replace the thermocouple, the PCB and then the gas valve, in that order, and regardless of the symptoms. Pillock.

The next part will make you sick !!!!

He earns approx £25,000 per year from his YouTube channel !!!!

 

[Pickwickpick]

The next part will make you sick !!!!

He earns approx £25,000 per year from his YouTube channel !!!!

WTF! Urgh, there's so much spivery on social media, like all of the so called influencers doing paid for reviews, ultimately leading to disasters like Fyre festival. Youtube are never going to shut him down as they're making even more than £25k off his channel and this crap just keeps being perpetuated.

 

[Ric2013]

The next part will make you sick !!!!

He earns approx £25,000 per year from his YouTube channel !!!!

Oh well. A manager at a local wholesaler makes more than that I expect and generally his staff would be able to do a better job if he stayed at home to mow the lawn. In the scheme of things, Dereton33 probably does less harm than a lot of people on that salary.

 

[hammers4spanner]

I wouldn't be questioning the price, but more the time allocated.

10 hours total for seem to be very easy faults to diagnose.
Without being on the job I could be wrong yes, but most faults contained within the boiler can be diagnosed within 30 minutes, especially fan and pressure switch issues.

Let's say he took 30 mins to diagnose each fault, that's 2 hours. Then we add an hour and a half total for fitting which takes us to 3.5 hours. Include any travel etc to merchants and I still struggle to see how we get above 6 hours total which gives a total of £270 labour, not the £450 you were charged.

To give you an idea of duration, I recently on a job removed lead from a gas meter and replaced with a new union, ran a gas pipe to the new utility room which was 5 metres away, installed a new combi boiler, installed a magnaclean filter, hung 6 radiators, installed a hive thermostat, filled balanced and vented system, all within 10 hours which included trips to the plumbers merchants and a lunch.

I would see he has overcharged, but without seeing the work and knowing the faults, don't quote me.

If you done that yourself then your a liar as it takes 30 minutes just to clear shoes out to get to a meter