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CS2242

Will try explain this problem best I can. I have a Ecocat thermal store (Chelmer heating) for central heating and DHW.

My understanding is the the cylinder has a hot water section at the top and a heat buffer below (for central / underfloor heating). The Chelmer diagrams show both of the tanks as seperated on diagrams, although housed in the same cylinder. From the diagrams no connection exists between the two tanks internally (apart from a common return from each tank to the heat pump). However I do seem to remember when I peaked inside before fitting it looked like a connection did exist between the two in form of a hole in the center of a plate between the two.

The problem:
Hot water stat on the upper cylinder calls for heat and the DHW tank heats to temperature. This works fine and as expected and holds temperature fine - until central heating kicks in.
Central heating demand kicks in and the heat buffer starts to call kicking in the heat pump and CH pump, radiators heat as expected.
Strange thing is that the hot water tank starts to loose heat as soon as the heating kicks in as if the central heating is drawing heat from the DHW tank as well as the buffer tank.

I don't quite see how this is happening as when the central heating demand is on water should only flow around the lower buffer tank. I've check all valve operation and this looks fine, hot water heating valve is only open when heating water and central heating valve only open when central heating is calling. It's a bit like the pump back to the heat pump is sucking water out of both top and bottom tank even though the valve is closed on the feed to the DHW tank.

How can the central heating be depleting the top hot water tank on central heating demand?
 
At a gues I would say incorrect installation. But really could do with some pics of the set up to get a good look.
 
I don't seem to have permission to upload !

Do you know if the buffer and dhw are linked internally in any way? I've checked the design countless times and everything is correct. Sounds daft but its as it the return flow on heating is taking hot water out of the hot water tank even though the HW flow valve is closed.
 
Dear Sir

Sorry to hear of the issues with your system. If you contact the office with your project reference number or site address, we can pull the system diagrams for the project and be able to advise accordingly.


Kind regards


Chelmer Heating
 
Is it just me or is it a coincidence that there is a reference to a Chelmer Heating project and there is a reply moments later in a first post by Chelmer Heating.

Spooky or what?
 
Op is 3 months older than the reply guys. Ip's are completely different and point to different locations.

I am keeping an eye on this though.
 
Hi CS2242

I have the same issue. EcoCat thermal heat store , fed by GSHP, Solar thermal and Woodburner via heat exchanger.
Hot water is OK when the GSHP has just cycled to high temperature, but DHW is quickly depleted.
Numerous emails, adjustments etc but still no joy. Wife thinks we are back in the 60's.
Did you ever get to the bottom of your issue? I've sent plans and explanations to numerous specialist companies and had experts in to diagnose, but the system seems too complicated for them to spend time and effort trying to improve matters.
PS My complete system was designed and supplied by the same company. Supplier stands by their product/design claiming installer error.
Thanks In Advance
Steve
 
3 year old thread which was dodgy to start, so doubt you'll get an answer
 
Give Chelmer a call they know their prodcuts inside out. - Their main market is self builders / enthusiastic DiYer's so are used to getting calls. The Ecocat is an unusual animal and there is a link between the top and bottom tanks. (If not getting any sense ask to speak to Brent - he's the boss :) )

Installing them wrongly is an easy thing to do! Installing them correctly needs a fair amount of thought before starting and if installed by a regular 'plumber' who installs it as he would a normal cylinder , he will get it wrong.
 
Hi Worcester
Thanks for your time.
I thought I had adopted the best approach
Get Chelmer to design and supply a full system.
Then get a plumbing outfit whose owner and plumbers had been on the Chelmer training course. I was wrong.
Initial support was OK, operations manager seems knowledgeable and helpful.
After 18 months of problems, I believe my best option may be to either replace the EcoCat or install an on demand gas water heater (maybe a Rinnai 16i) to boost DHW temperature to what it should be, regardless of UFH demand.
Sadly my last two emails to Chelmer remain unanswered.
Interested to learn more about the link between EcoCat top and bottom tanks
 
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