Discuss advice please new boiler fitted no power flush done. in the Plumbing Jobs | The Job-board area at PlumbersForums.net

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pinklady54

Hi all, i need advice as what to do please.A registered compny fitted nw boiler, and rad stats.
Theysaid they did a powerflush earlier in morning .
I know theydid nt at all.
I asked for empty bottles: the registered engineer searched his van as partner had done it apparently.
no bottleswere found anywhere ; i noticed th partner sitting in iver seat,
he bent down put something in door trim pocket then got out as the regisered engineer was screaming a him where are they.
Partner wet tolook a back ofvan Ient to drivers door LIQUID was leking under the door to floor:
I looked inside it the the fernox bttle leaking out ndanother was in door poket the FERNOX 1 INHIBITOR= new bottle.

This prooved they had not flushed or put in Inhibitor.
They left nearly running a neihbours child over as were on the driveway.

Headoffice calls me and says ned to make appt to put in correct FLUE as too short,
I told the not power flushed,.
THEY DO NOT BELIEVE ME; stroppy.
UNTIL I SAID I HAD the FERNOX 1 BOTTLE new and UNOPENED.
I also HAVE 1 radiator hanging off the wall, pulled away so plaster has big hole there.
#SHOULD i report to TRADNG STANDARDS?

gET another enginer to finish job?

IF I DO THS WILL I STILL GET MY GARUANTEE or not?
HAVE PAID HALF as they wanted it up front.
AWFUL SCENARIO CANNOT TRUST A GAS SAFE REGISTERED ENGINEER
thanks
 
If the Magnacleans fitted you won't be getting much debris or sludge into the heat exchanger. Get them back Monday and talk to them face to face. They could have lost the inhibitor bottle and just emptied one as you were so insistent.

DO NOT USE YOUR BOILER until the flue is sorted.
 
SW16 ? call in Pilmlico Plumbers they will sort it out CHK
and keep the retained payment and then sue for the rest
- by the looks of things it will be no contest CHK
 
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Hi, and what do you think the 'other side of story is?'

Please explain; I have plastic bags STUFFED AROUND THE FLUE on exterior wall of flue end!.
The airvents of FLUE are NOT visible.
 
I have posted pic of Flue from outside house + = stuffed with plastic bags- Landlords Safety cert WAS issued on Friday!
 
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I am based in Croydon and will be happy to attend. If the information you're giving is correct, then as croppie mentioned, your boiler warranty counts for nothing. Besides, your boiler will not operate satisfactorily if air intake from flue terminal is restricted. As for the inhibitor, if you're so concerned system is not treated, just dose system with inhibitor. To be honest with you, I strongly believe this whole story doesn't add up. Just my view.
 
hi pic of flue outside house, the boiler is inline with window to left ,
so theflue comes out much further and needs extension because of recess.
There is other pic at end of post ty
 

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