advice please new boiler fitted no power flush done.

[pinklady54]

Hi all, i need advice as what to do please.A registered compny fitted nw boiler, and rad stats.
Theysaid they did a powerflush earlier in morning .
I know theydid nt at all.
I asked for empty bottles: the registered engineer searched his van as partner had done it apparently.
no bottleswere found anywhere ; i noticed th partner sitting in iver seat,
he bent down put something in door trim pocket then got out as the regisered engineer was screaming a him where are they.
Partner wet tolook a back ofvan Ient to drivers door LIQUID was leking under the door to floor:
I looked inside it the the fernox bttle leaking out ndanother was in door poket the FERNOX 1 INHIBITOR= new bottle.

This prooved they had not flushed or put in Inhibitor.
They left nearly running a neihbours child over as were on the driveway.

Headoffice calls me and says ned to make appt to put in correct FLUE as too short,
I told the not power flushed,.
THEY DO NOT BELIEVE ME; stroppy.
UNTIL I SAID I HAD the FERNOX 1 BOTTLE new and UNOPENED.
I also HAVE 1 radiator hanging off the wall, pulled away so plaster has big hole there.
#SHOULD i report to TRADNG STANDARDS?

gET another enginer to finish job?

IF I DO THS WILL I STILL GET MY GARUANTEE or not?
HAVE PAID HALF as they wanted it up front.
AWFUL SCENARIO CANNOT TRUST A GAS SAFE REGISTERED ENGINEER
thanks

 

[Dotty]

If the flue's too short as you say both them documents are invalid.

Do not turn the boiler on.

 

[EPH]

If the Magnacleans fitted you won't be getting much debris or sludge into the heat exchanger. Get them back Monday and talk to them face to face. They could have lost the inhibitor bottle and just emptied one as you were so insistent.

DO NOT USE YOUR BOILER until the flue is sorted.

 

[pinklady54]

Hi the Junior is the Qualified 1, Senior is helper...

 

[Alpha man]

Hi the Junior is the Qualified 1, Senior is helper...[/QUOTE

Havent read the full thread, but if you haven't paid in full for the job, use that a a bargaining tool!

 

[Centralheatking]

SW16 ? call in Pilmlico Plumbers they will sort it out CHK
and keep the retained payment and then sue for the rest
- by the looks of things it will be no contest CHK

 

[pinklady54]

Hi, and what do you think the 'other side of story is?'

Please explain; I have plastic bags STUFFED AROUND THE FLUE on exterior wall of flue end!.
The airvents of FLUE are NOT visible.

 

[Alpha man]

Put some pictures up, we can then see what you're looking at.

 

[pinklady54]

I have posted pic of Flue from outside house + = stuffed with plastic bags- Landlords Safety cert WAS issued on Friday!

 

[Leo21]

Can't see pics here.

 

[IDCHAPPY]

Neither can i

 

[Dotty]

Can't see pics here.

Neither can i

http://www.ukplumbersforums.co.uk/central-heating-forum/63172-new-baxi-premium-28-not-power.html

Post #11

 

[village idiot]

I am based in Croydon and will be happy to attend. If the information you're giving is correct, then as croppie mentioned, your boiler warranty counts for nothing. Besides, your boiler will not operate satisfactorily if air intake from flue terminal is restricted. As for the inhibitor, if you're so concerned system is not treated, just dose system with inhibitor. To be honest with you, I strongly believe this whole story doesn't add up. Just my view.

 

[pinklady54]

hi pic of flue outside house, the boiler is inline with window to left ,
so theflue comes out much further and needs extension because of recess.
There is other pic at end of post ty

 

[Barry98]

That satellite dish will never get a signal , they need to get sky back to sort that out

 

[pinklady54]

HI, sorry picture is below thank you

 

[pinklady54]

LOL ; but can you see the orange Sainsbury's plastic bag and others.

 

[pinklady54]

picture is lower down on thread and its sideways sorry.

 

[pinklady54]

Hi, i appreciate that thank you, All info is totally correct,Pic is below. I do realise my warranty is nul n void, same as Landlord Certificate issued,.
But realy not sure what to do now, can another Gas Safe engineer;
Finish the Job and issue a new Benchmark if I get A new book from BAXI?
and landlord cert.

 

[tamz]

LOL ; but can you see the orange Sainsbury's plastic bag and others.

Could have been worse. The could have stuck a netto's bag in there :wink:

 

[Jimbob]

Well get someone else in, get them to complete jobs you feel haven't been done, then give the original company any remaining balance if there is any left, if they ask for it.

If they power flushed it, it should have took them a few hours if you have 6 rads. You should have seen them bring the machine in? They are pretty big.

Have you ever had problems with heating engineers before?