Is my charge reasonable?

[64degrees]

To me this is this highlights a classic problem in the industry - the hourly rate of the engineer doesn’t just cover hours on site, it’s travel time, ins, van, tools, and (hopefully) experience.
But with parts being expensive the cost of repair soon racks up. Two visits and you’re in new boiler territory. It’s true some folk ‘earning while they learning’ and costing the customer money for the privilege, but to me the manufacturers should pick up their game - boilers have computers in them these days, but most fault codes are woolly to say the least. Mechanics do charge £90 per hour, but their computer diagnoses which part is at fault. Let’s face it not many boiler parts are fixable - it’s about identifying which parts at fault and swapping it out. That’s my rant after England beat Ireland - imagine if they’d lost

 

[malx42]

My plumber looked at a boiler. Unsure wher the problem lay, pump would be £135 plus fitting ... he didn’t want to swap out parts hoping to fix it. He suggested Worcester Bosch. Cost of vist plus swapping some boiler parts, along with a year contract and a service. £300. The problem was a leak in the hot water system ... the 2l per minute leak. Not covered by the £300. WB had step by step trouble shooting on a computer to guide the engineer in diagnosis.

If you can’t fix it yourself , it’s not really professional to charge an hourly rate as you learn from your mistakes. Charging OTT will damage your reputation.

 

[Lee Davies]

If I charged to swap a part and then realised that part was in fact not faulty, I would replace the original and keep the part and not charge to the customer.

But that wouldn't happen, as I know how to fault find properly.

 

[Rob Foster]

Look this is a tricky issue ..when to write off a boiler. It is always open to abuse, and the badly informed . Which is why a genuine local engineer is often best, esp. one that is trusted. Others use BG there really is nobody inbetween in my opinion. Rob Foster ...centralheatking. Using a regular and trusted outfit also buys
peace of mind and a good nights sleep ....priceless in my opinion

 

[Rob Foster]

The next part will make you sick !!!!

He earns approx £25,000 per year from his YouTube channel !!!!

Is it an offence under GSR to give advice when not qualified
probably not, but if there is proof online then he might find himself in trouble...internet law is a rapidly expanding area...i know I sleep with my barrister
Rob Foster ...centralheatking

 

[Ric2013]

Is it an offence under GSR to give advice when not qualified
probably not, but if there is proof online then he might find himself in trouble...internet law is a rapidly expanding area...i know I sleep with my barrister
Rob Foster ...centralheatking

He's covered his arse by stating the work has to be carried out by a Gas-Safe Registered Gas Installer, though.

 

[Rob Foster]

He's covered his arse by stating the work has to be carried out by a Gas-Safe Registered Gas Installer, though.

I dont like that..I will have a think..he maybe might have a problem...Inwill ask my barrister later...if you get my drift ...Rob Foster ,,,chking

 

[ShaunCorbs]

He won’t gas safe can only come in when someone charges for gas work and there not reg

If they do it for free gas safe don’t care

 

[Harvest Fields]

Is it an offence under GSR to give advice when not qualified
probably not, but if there is proof online then he might find himself in trouble...internet law is a rapidly expanding area...i know I sleep with my barrister
Rob Foster ...centralheatking

And how is he Rob?

He won’t gas safe can only come in when someone charges for gas work and there not reg

If they do it for free gas safe don’t care

unfortunately this is the case.

 

[fixitflav]

And how is he Rob?

unfortunately this is the case.

So presumably you can work on on your own boiler (as long as you don't pay yourself ) and that's OK? We're often told otherwise on this and other forums.