Makita Screwgun not fit for purpose

[Phil]

Makita DFR550Z 18V Li-ion Auto-feed Screwdriver - BODY ONLY (4000rpm) | Powertools2u

I knew the reviews were bad for this screwgun but I put them down to user error as I never seem to have the same problems as most guys but upon using this today its clear they were right. Its truly horrible, it cams out all the time and doesn't seem to fire straight, its a shame because it feels well built.

Been in the cold garage for 2 hrs and wasted about 300 collated screws.

No way am I using that again, I'd emailed Powertools2U just now explaining my problems, they say they have a 25% restocking fee but as this is not fit for purpose it seems unfair.
I'd put it on ebay but they'd probably just send it back!

I have no consumer rights because on my invoice it says PR Plumbing.

 

[Billy Bob Bob]

What makes you think you have no consumer rights?

 

[Phil]

If its business to business you have less rights than a consumer as I understand it?

 

[Billy Bob Bob]

If its business to business you have less rights than a consumer as I understand it?

Not 100% certain,but if its not fit for the purpose intended that law does not apply

 

[gassafe]

Its faulty, request a full refund or replacement

 

[Ray Stafford]

Phil is right that a business to business purchase (known as B2B) does not enjoy the same statutory protections as a business to consumer purchase (B2C).

However, B2B customer still have contract law on their side, as well as a very powerful lobbying power (as made clear by this forum).

So whilst Phil can't use the same legal remedies as a retail customer, that does not mean that he is without legal remedies. They are just different.

 

[Chalked]

I have the Same gun.. Sent it back after first use. It wouldn't put a single screw in...!!

Turns out, I had it in reverse! Why did they put a reverse on? It can't take screws back out,

After the embarrassing pick up from the merchant, it's been very good .

 

[Phil]

Thanks Ray, lets see what happens when I hear back tomorrow. I'd be happy with a credit note for something I can use.

 

[Phil]

Chalked, do you use yours for Hardiebacker boards? That's what I need it for but this thing just slips and makes a dreadful noise, every few screws it puts them in fine but then goes off again.

 

[Chalked]

Chalked, do you use yours for Hardiebacker boards? That's what I need it for but this thing just slips and makes a dreadful noise, every few screws it puts them in fine but then goes off again.

It's no good for Hardie. You will snap a good quality impact bit on that stuff, trying to drive them straight in. Plus the screws are mild steel! They will rust. You will need to pilot drill the holes. Then use turbogold screws and adhesive.