Ideal logic + combi 30

[Mastermixlee]

And the magnacleanse valve is definitely open and not blocked. Easy way to tell would be loosen the magnclean valve nut at the bottom and move slightly off the olive. I've had those snap internally... Though that was on the old ones to be fair.

 

[townfanjon]

One valve is turned off !!

 

[Aire]

One valve is turned off !!

he's got the cap off so it shows what he's taking about with the bottom valve not allowing water through.

 

[Jacko]

I'd be tempted to cut the pipe below the elbow circled in red. Then check the pipe leading up to the magna clean. It is unusual for a 22mm pipe to block though. There isn't anything stupid like an isolation valve under the floor in the cupboard is there?

I guess you forgot your attachment???

 

[DGT plumbing]

How about linking out the heating system entirely to rule out the boiler. I know it's work but you'd know for sure then.

 

[Aire]

Sorry, here you go

 

[Jacko]

Sorry, here you go

View attachment 37655

Yeah a good shout, but like you said I am thinking maybe someone has tampered with a gate valve somewhere or another...... although the customers swears blind they haven’t.... the weird thing is I went to the property 5 days ago as 1 radiator wasn’t working, I released the trv pin and it warmed up immediately!!!!

 

[Jacko]

And the magnacleanse valve is definitely open and not blocked. Easy way to tell would be loosen the magnclean valve nut at the bottom and move slightly off the olive. I've had those snap internally... Though that was on the old ones to be fair.

I pulled the magna clean pushfit fittings off and checked to see the valve open and close

 

[Jacko]

How about linking out the heating system entirely to rule out the boiler. I know it's work but you'd know for sure then.

Don’t understand sorry

 

[ShaunCorbs]

Arnt them valves on the boiler closed I’ve had a few where the handles round and don’t do anything