Ideal Boiler No Hot Water

[davecpfc]

Hi

Hope this is in the right place, looking for some advise.

I have an Ideal Icos HE24 boiler and today it has stopped heating water. It has power running to it, both the time display and boiler.
The source code is 0 but the light for the burner doesn't come on and holding reset doesn't do anything.
I have turned the whole boiler off and turned back on, when I do this it flashes 4 once and then goes to 0 on the source and has no bar of pressure showing.

Is there anything I am able to do?

If you need any further details please let me know and thanks

 

[newcastle phill]

Call in an engineer there is a 99% chance there is nothing you can do. And the 1% you have already tried.
Maybe post in the i need an engineer section

 

[jtsplumbing]

Do you know how to top up pressure in system, if its showing Zero that's why its not working.

 

[newcastle phill]

Topping an icos up ??
Id be surprised if its a sealed system..but possible

 

[davecpfc]

Do you know how to top up pressure in system, if its showing Zero that's why its not working.

Thanks for the replies, wouldn't have a clue how to do this? am I best as Phill suggests to get an engineer in?

 

[newcastle phill]

Have you a water tank or 2 in the loft or a high upstairs cupboard ??

 

[davecpfc]

Have you a water tank or 2 in the loft or a high upstairs cupboard ??

The tank is in the cupboard with the boiler (in a flat)

 

[newcastle phill]

Can you see any sort of expansion vessel. It will be made of steel and spherical should be/usually red

 

[townfanjon]

You say no hot water, but do you have heating ?

 

[davecpfc]

Can you see any sort of expansion vessel. It will be made of steel and spherical should be/usually red

Yes again in same cupboard, it was actually replaced during the week as the last one had broken

 

[davecpfc]

You say no hot water, but do you have heating ?

No heating either

 

[jtsplumbing]

So must be a filling point with a pressure gauge somewhere near the red tank may look like a chrome hose with black leaver or if cheep one screwdriver slot, can you put on photo of airing cupboard ??

 

[newcastle phill]

Also can you see sort of water coming from a pipe outside near the location where the boiler is, but on the outside.
It may be dripping or the brickwork wet and hard to see.

If you add photos its worth a 1000 words

 

[davecpfc]

So must be a filling point with a pressure gauge somewhere near the red tank may look like a chrome hose with black leaver or if cheep one screwdriver slot, can you put on photo of airing cupboard ??

 

[ShaunCorbs]

On me phone atm so pics are small back right 1st set of pipes looks like a filing loop will look like a washing machine valve with a flex on the end going to another washing machine valve