Any Vokera Engineers/ Specialists out there?? Easiheat + 25c playing up

[Savva]

Any Vokera engineers out there? need some advice please...the boiler wont ignite....unless I block the venturi air inlet. So i've spent ages adjusting the gas valve & still can't get it to ignite. Am I missing something??? is the gas valve fcuked? The boiler is only a few months old.










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[ShaunCorbs]

yep you shouldn't adjust the gas valve

also you cant fiddle with gas appliances unless your gas safe are you ?

 

[Savva]

yes I'm GSR Shaun so any ideas?

 

[ShaunCorbs]

as its less than a year old dont even bother fiddling with it get the manufacturers out

 

[Savva]

I would do but the customer has lost the benchmark and VOKERA dont want to know. Plus I'm interested to know what the problem is

 

[Savva]

why did you say the gas valve shouldnt be adjusted?

 

[ShaunCorbs]

did you analyse the flue?

 

[Savva]

did you analyse the flue?

no, the boiler will not ignite

 

[ShaunCorbs]

no, the boiler will not ignite

any chance you could pm @Lou with your gas safe reg no

 

[Savva]

any chance you could pm @Lou with your gas safe reg no

My Lics number is 3859966/ reg 579949