Discuss Plumber Charging For Estimate! in the Plumbing Jobs | The Job-board area at PlumbersForums.net

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Some people like to play keyboard warriors that`s why if I`m in a thread and it`s going around and around I bail out.
 
i charge for estimates if the customer needs a written one for insurance work and promise to take it of the bill if i get the work as half the time they just want quotes so there mate can do it
 
I have to say I would love to charge customers who ring up and ask the price of a product that is in our price list. We spend a friggin' fortune printing pricelists and posting them out (over 100,000 per year in total) and people can't be @rsed to look up the price of WB 24i Junior. Which has been on the same page for years.

We all have our crosses to bear! :)
 
I have to say I would love to charge customers who ring up and ask the price of a product that is in our price list. We spend a friggin' fortune printing pricelists and posting them out (over 100,000 per year in total) and people can't be @rsed to look up the price of WB 24i Junior. Which has been on the same page for years.a
We all have our crosses to bear! :)

Calm down Ray. When I rang you last week about the WB Junior boiler, I was at customers who wanted a quote. Sorry. It wont happen again
 
I lost a job last week because of that. Customer wanted me to meet her at rented property to look at leaking bath tap then provide a written quote. I suggested that as I carry the necessary, we could meet, agree a price and do the work there and then. She said my "terms and conditions" were too strict!! I mean seriously? A quote for a pair of tap washers?!

Then your probably aswell to give her a miss anyway !!
 
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