No floor fixing to Tavistock Ion WC Pan - Plumber says it cannot be done.

[Unregistered]

A plumber has installed a Tavistock Ion open backed closed couple WC in my bathroom. This is part of a full bathroom refurbishment so the plumber has installed the above floor soil pipe from the soil stack. The soil pipe has been boxed and tiled.

The plumber has not used the proprietary hidden mechanical floor fixing kit because he claims the WC cannot be installed with the floor fixing included. The pan has been 'fixed' with silicone sealant.

My common sense view is that Tavistock would not offer the floor fixing system if it was impractical to adopt.

Is this a common problem or has the plumber failed to tackle the installation appropriately.

 

[Rybo_1]

Do you have wet or electric underfloor heating?

 

[Dotty]

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