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I explained that we wanted the pipework put back into the floor so that we could get rid of the pipework on show and make everything neater. I didn't go into any more detail but I definitely didn't expect pipework to be on show on top of the floor or for the door to hit the pipework when it was opened. The new plumber said the work was "pants" but wanted to see other peoples thoughts.
Yep file with the small claims you’ve done all you can