M
metty_18
Hi All,
I'm really hoping you can all give me some advice.
We bought a new build flat 4 and a bit years ago, and are having a serious issue with our hot water system.
About 12 days ago we noticed that our water tank constantly had water running out of it down the tundis (which was blocked) and caused the hallway to flood. We managed to sort out the blockage in the pipe under the tundis but ever since, there has constantly been water running from the tank. We have also noticed that the tank has started to bevel and is no longer perfectly round.
We had a plumber come round to look at it and he has advised that the issue is likely with the control panel at the back of the tank. However that was 2 days after the running began and he hasn't actually got back to us.
So we got another plumber around to have another look to see if they could explain it and they are saying that the expansion vessel (which was fitted by plumber number 1 a few months ago) is in fact the incorrect part and is only meant for a heating system, which has caused a pressure issue which is causing both the running water and the beveling of the cylinder.
The cylinder is no longer covered under warranty as it has not had a specific annual service each year.
To give you understanding our building has a communal boiler which generates our hot water, we do not have a boiler within out flat hence not having an annual service (I honestly didn't realise getting a cylinder serviced was a thing). Inside our flat we have an immersion heater should the communal boiler fail for whatever reason.
The main things I need help with are:
- What are the most likely causes of a cylinder deforming?
- How much would a tank replacement cost? (We've had varying amounts from different plumbers)
- Could the expansion vessel cause these issues?
Sorry this has been such a long post,
Thanks,
Kara
I'm really hoping you can all give me some advice.
We bought a new build flat 4 and a bit years ago, and are having a serious issue with our hot water system.
About 12 days ago we noticed that our water tank constantly had water running out of it down the tundis (which was blocked) and caused the hallway to flood. We managed to sort out the blockage in the pipe under the tundis but ever since, there has constantly been water running from the tank. We have also noticed that the tank has started to bevel and is no longer perfectly round.
We had a plumber come round to look at it and he has advised that the issue is likely with the control panel at the back of the tank. However that was 2 days after the running began and he hasn't actually got back to us.
So we got another plumber around to have another look to see if they could explain it and they are saying that the expansion vessel (which was fitted by plumber number 1 a few months ago) is in fact the incorrect part and is only meant for a heating system, which has caused a pressure issue which is causing both the running water and the beveling of the cylinder.
The cylinder is no longer covered under warranty as it has not had a specific annual service each year.
To give you understanding our building has a communal boiler which generates our hot water, we do not have a boiler within out flat hence not having an annual service (I honestly didn't realise getting a cylinder serviced was a thing). Inside our flat we have an immersion heater should the communal boiler fail for whatever reason.
The main things I need help with are:
- What are the most likely causes of a cylinder deforming?
- How much would a tank replacement cost? (We've had varying amounts from different plumbers)
- Could the expansion vessel cause these issues?
Sorry this has been such a long post,
Thanks,
Kara