National grid fixing leaks?

[Scott_D]

Has anyone ever heard of the national grid fixing leaks in someone's home?
Got a message this morning from someone u fitted a boiler for - along the lines of screwed down some floorboards and hit the gas pipe.
When I return the message they had called 0800111999 and someone has been out and fixed it free of charge

I should mention that they are polish so something may have been misunderstood

 

[Harvest Fields]

I have. But I never ever believed it tofo brigade.

 

[ShaunCorbs]

no as they dont have the qualification only tofo

 

[townfanjon]

Nah somethings not right there , as Shaun says , they aint qualified

 

[king of pipes]

No they will only turn off and disc on anything leak related past the meter. Cheers kop

 

[Pssst]

Disagree,they are qualified and it is a matter of judgement. There is no obligation to fix a leak but if it is something trivial an Engineer may feel minded to fix it. Sometimes it quicker and easier to fix than start capping and faffing about with warning notices/capping etc