Connecting up a Victoria Plum vanity unit

[Vicdiy]

My daughter and son in law recently bought several vanity units from Victoria Plum or Victorian Plumbing. To make things easier they also bought the traps and pop up wastes.The first problem I had was the outlet from the trap was too small to take a standard 32mm waste pipe, I therefore bought some traps from Screwfix which solved that problem but I then found that the Screwfix traps would not tighten up on to the pop up waste, they would tighten so far but then pop off the thread. I therefore bought some pop up wastes from Screwfix and all fitted OK . I have since found out that I could have fitted a McAlpine EU to UK adaptors to the bottom of their pop up waste which would have enabled me to fit to the Screwfix trap. They are obviously supplying EU fittings without any advice about their compatibility to UK fittings and my questions are 'why do they do this' and 'how was I supposed to fit a standard 32mm waste pipe to the trap they supplied when the outlet to the trap was just not large enough to take it'. I would be grateful for any views/ comments on this.

 

[ShaunCorbs]

Let me guess chrome trap ?

 

[Riley]

Victoria plumb mate unfortunately says it all. Will fill any respectable bathroom installer with dread as it’s not just the thread size l it’s the casting of ceramics, vanity unit finishes, flushes. I kid you not I had to return one of their loos three times because the spigot was egg shaped rather than round. Cheap, poor quality stuff in my opinion

 

[Vicdiy]

Let me guess chrome trap ?

No,plastic trap

 

[ShaunCorbs]

No,plastic trap

Normally fit the metal chrome waste pipes so normal plastic pipe won't fit

 

[Vicdiy]

Normally fit the metal chrome waste pipes so normal plastic pipe won't fit

They were inside vanity units so not on view. Am I correct in thinking that I would have had to use a chrome pipe to fit in to the outlet of the plastic trap they supplied as the standard 32mm plastic pipe would not fit. If so shouldn't they be telling people this?

 

[Riley]

Thing is they don’t care. Where it’s all online they hide behind their computer screens and will just apologise and probably sell you an adapter

 

[Vicdiy]

Thing is they don’t care. Where it’s all online they hide behind their computer screens and will just apologise and probably sell you an adapter

I spoke to them and explained the problem, unfortunately the person that I spoke to clearly did not understand anything about plumbing. In fairness to them they did refund the cost of the traps and wastes as my daughter had spent a lot of money with them on two baths, taps, four vanity units and taps etc etc.Surely this must be a problem that others keep coming up against.

 

[Riley]

I don’t think many pros would shop at or recommend their customers shop at VP. Sorry I sound like I’m being very negative but all my experiences of them have been poor and it’s not just one occasion. I am guessing that customers will buy the gear and a fitter in the know will just cost in the additional parts required

 

[Vicdiy]

I don’t think many pros would shop at or recommend their customers shop at VP. Sorry I sound like I’m being very negative but all my experiences of them have been poor and it’s not just one occasion. I am guessing that customers will buy the gear and a fitter in the know will just cost in the additional parts required

Not negative at all, you are just being honest and telling it like it is.