customers

In sales, commerce, and economics, a customer (sometimes known as a client, buyer, or purchaser) is the recipient of a good, service, product or an idea - obtained from a seller, vendor, or supplier via a financial transaction or exchange for money or some other valuable consideration.

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  1. S

    customers i hate them

    Hello Mr Barnes, I'm the landlady at132 xxxx Road. You kindly did a job for us in January (below). The Gas Safety Certificate for the cooker and boiler at this property expires on April 26. Are you available to carry out an inspection for the year from that date? If you are available this...
  2. P

    customers !

    So I started to fit a boiler in a Chinese 4 weeks ago catering equipment was very bad so started fitting the boiler all filled tested but the gas pipework was to small so got most of the work done on the Monday capped off and left to come back next day came back Tuesday no access...
  3. D

    Customers!

    Had a call out for a letting agent I'm doing work for. Tennants got no heating or hw red light flashing. So gets there to have a look try resetting and it locks out, asks the woman where her gas meter was she doesn't know:ack2: Gets the meter eventually - prepayment with no credit!! Aw...
  4. V

    Customers Who Put Up Your Blood Pressure

    One of my wife's family friend (88 yrs old lady) rang me on Wednesday saying: 'I have no heating or hot water for the past three days. We have tried everything there is to try but the boiler refuses to light. I'm wondering if you could please come now and sort it. I'm a bit cold. I tried to...
  5. A

    When customers stand and watch you work

    This drives me mad, I mean standing right behind me and watching everything I do. Is there anything I can say to them without sounding like I am being rude to them in their own home? lol How do you deal with it or is it just one of those we have to put up with doing this work?
  6. A

    Finance for customers

    Im picking up quite a bit of work in boiler installs atm. Feel I could get a bit more if I offered finance options for customers, anyone involved in this side of things? Had a look at Hitatchi Capital, I know they finance for some of the larger companies I've contracted for. Any advice...
  7. J

    Generating work

    Hey people just wondering if anyone could give me tips on generating work for a guy I work for. I've just passed my level 2 and currently on my level 3, now I'm planning on either going for my OFTEC or my Gas Safe. Recently we've hit a dry spell with plumbing work so I want to be able to pull...
  8. M

    Customers Neighbour.

    My supervisor had me knocking out the cement round a flue this morning around 09:00-09:30. As i was chiselling away at the cement, the next door neighbour popper her head out of the window saying; "I wondered what the :nono: that was, can you not do that as i my son is in bed and is only a year...
  9. L

    customers, do they have any manners now?

    Just sat here relaxing, 9 oclock at night, ring ring, is that the plumber, Ive got issues with my oil boiler can I run through some questions now, I know its late but I have to work during the day. Oh said I, me to, down receiver and the missus was wetting herself, Its not an emergency...
  10. C

    Customers

    Just had a missed call a voicemail and now a text message asking if I can price to plumb a washing machine in, bear in mind it is half ten at night!! Oh they also said the only time they are available is at half eight tomorrow morning!!! WTF
  11. S

    Rogue customers

    Hi all, my first post in the Arms! Glad to see the old plumbing tips thread was hiding here and not deleted as I feared!! Anyways, I have encountered my first rogue customer I did a job at fortnight ago for an agreed price, customer was happy he quote and very happy with the work done. I...
  12. T

    Check a trade

    Hi is check a trade any good and how much????? Is it worth it
  13. woodsy

    A##ehole customers

    Sorry, just needing a rant. Did a landlords check this week and when testing found a large drop on the gas. Informed the interested parties and through the estate agency was told to crack on, find it and repair. Went under the 20" deep floor and found the gas pipe all in galvanized steel to four...
  14. R

    Contrasting customers..

    Well it's been a mixed week for me. On Monday I was starting a full heating system for a lovely old girl of 84 who's never had central heating in her life. Just a gas fire in the lounge. She greeted me at the door with a cheery smile and made me a great cup of tea. I think she was a little...
  15. Ted808

    Competent persons scheme

    I know it's a mouth full! My cust want a certificate for putting in a bath, basin and new position of loo....I'm not sure how to go about it! Any advice? Join APHC and then one of the many other schemes?... and how long does that take? I suspect he won't pay up until I've given him this bit of...
  16. W

    Why you knock back customers offer of tea or coffee before piping up.

    Spiders on drugs - see how they web
  17. B

    Pain in the arse customers!

    Went to service a Range Powermax 155 for the first time to see if it's suitable for the company to cover it. Strip it out, all baffles have fallen to the bottom, the mech part of the burner is separating from the housing. Clearly never been stripped down before as it still has the original...
  18. V

    Idiotic Customers

    I do not understand why some customers think that because you are an idiot, they can have one over you? I was off work Monday (visit to GP) and Tuesday (taking possession of new van). Yesterday, Tuesday, I got a phone call around 1pm, customer claiming to have an emergency: ''My bath panel is...
  19. Riley

    Customers Hot Tub Query....

    Afternoon all, happy Sunday went to a massively posh house on Friday. Everything done really really well, with a pretty expansive uv, ufh to incorporate a new Vaillant system boiler. Basically, they aren't afraid to splash the cash and asked if I'd ever heard of anyone heating their hot tub...
  20. P

    Embarrasing cringeworthy moments with customers

    This week I mistakenly caught a lady customer on the toilet while she .......er how can I put it.....using the tissue in her hand. I barged into the bathroom when I though she was in the kitchen.:oops: Also the other week I was slagging off the three high rise flats in the town and telling...

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