New british gas tv advert

[TBServices]

The powerflush scam is rife in BG Doodlebug and you know it. Even the rep i spoke to yesterday from yellow pages told me BG said he needed a powerflush, but he was a bit savvy and saw it for what it is: A money making scam.

For every £99 fixed price repair that costs over £99, there'll be 10 that cost next to nothing. And just think about all the poor old biddies who trust the name British Gas so blindly, they'll follow any advice given, even if its for a £700 power flush they don't need.

I don't blame you for wanting to keep a secure job with decent pay and benefits, but at least you could do us all a solid and tell it how it really is when you're off the clock. You don't have to defend the fat cats just because you're making them fatter.

 

[hammers4spanner]

Quite clearly never understood post as i stated british gas (or russian gas as they should be called) do a very good job at making profit for share holders in many ways which coincidently has recently as this week been picked up as price fixing .

A link from national newspaper

Trouble with the boiler? - Telegraph

They adopt a selling technique which is fraudulent with scare tactics which i hear numourous times a week from disgruntled custs , same as the advert fradulent british gas pfffft!!

 

[hammers4spanner]

quite clearly cant see the picture as your to busy being in it !!

 

[villa_tom]

Quite clearly never understood post as i stated british gas (or russian gas as they should be called) do a very good job at making profit for share holders in many ways which coincidently has recently as this week been picked up as price fixing .

A link from national newspaper

Trouble with the boiler? - Telegraph

They adopt a selling technique which is fraudulent with scare tactics which i hear numourous times a week from disgruntled custs , same as the advert fradulent british gas pfffft!!

The thing is with BG is that you ever like them or you don't. And this isn't a pop ant anyone, but people who don't like them have never worked there and base their opinions on what they hear from unhappy customers. Of course an unhappy customer will not rate BG as they are unhappy. But for every one unhappy customer, they have 1000. Surely this blows any argument against BG out the water.

And this old powerlushing scam that keeps coming up. I have never seen a powerflush carried out that doesn't need it. I've seen powerflushes cancelled when they are not needed though.

As a contractor I've had the privelidge of working all over the midlands for many different firms. And BG by far and away beats them, yes I am bias towards them but why shouldn't I be? They have looked after me and I've contracted there for nearly 2 years which is quite uncommon in the contracting world.

Ive not been brainwashed by the BG machine either. I like it there, I like the way they work and the way I see things done make it easy to see how millions of customers rate them. And at the end of the day, the customers who vote with their feet and those who like BG will use them

 

[Orry Clayton]

Ive not been brainwashed by the BG machine either.

So they have a machine to brainwash you too

 

[zzzjim]

Some people are beginnig to notice if you go to the big guys ,
SKY / Big Supermarkets / BnQ , Homebase , Halfords

...you wave good bye to small local independant
( or is internet to blame )

...Some of their staff .never mind brainwashed
... Zombified

( Most of us can spot a sales pitch -
and if you can't you learn to )

 

[petercj]

quite clearly cant see the picture as your to busy being in it !!

That, and not biting the hand that feeds!

 

[villa_tom]

That, and not biting the hand that feeds!

Why would you bite the hand that feeds you though?

 

[Doodlebug]

I'm defending British Gas because I see what you don't see and people who make wild accusations towards a competitor should maybe spend more time looking at themselves. As Villa Tom said, customers speak with their feet and for every unhappy customer you will find a hundred happy customers, the figures speak for themselves. I am proud to work for a company that takes customer satisfaction very seriously.
As for the fraudulent adverts, if they were fraudulent they would have been removed pulled and action against British Gas would have been taken.


Sent from my iPad using Tapatalk HD

 

[Nostrum]

I've seen systems with my own eyes that British Gas have recommended a powerflush on that are pristine. According to the homeowner they didn't even take a water sample. The true cause was the radiators needed balancing and the pump was lazy, hence the cold radiators.

To be fair, powerflushing is widely used as a money spinner for a lot of companies, including those that undercut BG after they have recommended it.

I have worked as a contractor for B.G, and had to attend there little one day training course, in which they made it very clear that they saw themselves as the elite, to the point where I felt patronised, especially considering they were looking to use us/me for their work! This is the attitude that I dislike the most and dare I say it, it does rub off on a lot of the engineers that work for them.

I've no doubt they they are in a position to offer their engineers a great deal with training and all the top quality gear etc, but for that you are expected to actively promote the company and create sales, again this comes straight from the horses mouth.

In effect they have created a kind of franchise arrangement with the engineers, both benefiting each other, which is fine and makes business sense, but when engineers knowingly sell something that is (in my opinion often) un-needed and priced at the higher end of the market it doesn't look good for B.G regardless who's to blame.

This discussion is never going to change the opinions of those that work there, although I have spoken to a lot of ex B.G engineers who do agree with my comments once they are 'released' :devilish: lol

Its business and it all comes down to value for money, or perception of. programmes like rogue traders don't do the small traders much justice and often scare people into paying more for a more trustworthy brand, whether or not they truly get that is open to debate, I certainly have my opinion of it.