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Thanks everybody. I will get my man in.
I actually electrocuted myself today changing the Danfoss unit over. I isolated the electrical circuit on the fuse board that is labelled “water heater” but it was still live! An electric shock later, I went back downstairs and isolated the mains completely before going back upstairs to finish the job. Of course, it was all in vain as the issue remains!
You've learnt a very useful lesson, never assume you've successfully isolated the power, always test it before touching anything!