Discuss So fed up with ignorant customers in the Plumbing Jobs | The Job-board area at PlumbersForums.net
Part payment sounds like the way forward. A friend of mine does this but I have always felt in easy asking.
Maybe it's time to take part payment!
Crikey, struggle to get £50 when I've done the job, never mind before it.More and more tradespeople are taking £50 deposit around where I live.
Yeah I imagine it would do more harm than good, the genuine custards don't wanna pay before hand? Plus no would it work anyway? Knock on the door and ask for a tenner for my part payment?
Crikey, struggle to get £50 when I've done the job, never mind before it.
agree totally
just went to a customers house at an agreed time she let me in and theres already a plumber upstairs quoting her for the work
he looked at me and said "giz a min will ya" so i stormed out.
can understand customers getting quotes from elsewhere but booking the tradesmen to come all at same time?
had the normal one today, oil boiler needs a service, next thursday at 0900 says I, oh,can you come at 4.30 as we are both teachers, when was it last serviced says I? on bout 3 or 4 years ago says she. My little cell in the head whirrs for a bit, 4.30 and no service for years will mean late home that day, so NO thanks. do you work weekends says she, do you says I of course not says she, you all know my reply
my question about 3 weeks holiday and planning ahead failed to enlist a response bar a click of the phone dropping, seems I didnt need that sort of customer this year
I can see the frustration of the times being awkward, but as a one man band or small business, flexibility can get you jobs off the big companies who only work 9-5. I regularly book in evening appointments etc and as such have very loyal customers. If you are busy enough to be able to turn work away and pick and choose jobs that's fine and good luck to you, but for people starting out this attitude wont get you very far.
Sometimes doing an emergency job at after hours, weekends or, say Christmas eve, can win you friends as the customer (especially if they were a stranger) will often tell everyone they can about how you helped them.
Trouble is you are only brilliant in people's eyes until you fail to jump to their next demand some day & then many will not want to know you.
Reply to So fed up with ignorant customers in the Plumbing Jobs | The Job-board area at PlumbersForums.net