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Strictly speaking, you are supposed to give the person proper opportunity to pay up, or at the very least, respond to you. Get a proper bill sent out to them & if they don't reply, send a statement (recorded delivery if you like). That way you have copies of your attempts to get your money for to hand to the court later. It is expected of you to have done everything you can first to keep it out of courts until as a last resort. No need at this stage to use a solicitor - just keep your bills & any letters friendly, professional & to the point. Two weeks is not long. The customer has probably spent your money on Christmas.